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Chorley Building Society: Savings reviews

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4.84
Based on 1,519 reviews, last reviewed 7th Oct 2025
30% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Always quick to answer the phone and assist. The Chorley are always quick to answer the phone and you get to speak with someone at the branch (Not a call centre) I spoke to Julie Rigby (3 times o... Read more Reviewed on: 7th October 2025
Richard 's avatar
Richard

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
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Ron Mallinson
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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Chorley Building Society Savings reviews (1519)

Accessing account online

4
Tracey has been extreamily helpful , above and beyond ! Chorley bs needs to improve online systems ! This would make Traceys job and that of her colleagues much better and more rewarding . Once again thankyou Tracey Reviewed on: 26th October 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Not great

2
Opened an ISA account, then had all sorts of issues logging in. Thought it might be to do with cookies, there was no option to reject and the 'read more' took me to a google search page! This appears to have been fixed now but not very reassuring at the time. Went elsewhere on a lower interest rate. Shame Reviewed on: 25th October 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Superb Customer service by your staff

5
Had to make a repeat phone call this morning 25/10/2023 to try and gain access to my new product which I could not access. A previous member of staff in my first call the day before told me that your 'IT' department were experiencing issues with the acceptance of the OTAC code? and that she would call me back with a resolution which did not happen hence my repeat call today to the lovely Georgina. What can I say other than thank you! Georgina you are a real star and credit to the company you work for. From the moment you took my call this morning, you listened, you reassured me and you resolved the issue efficiently without fuss and with the upmost professionalism. Offering to remain on the call with me whilst guiding me through re-registration was both extremely helpful and demonstrates your desire to provide the upmost and best customer care you clearly consider necessary. Confirming everything with follow up messages reinforced the reassurance you clearly achieved during the call with me. Chorley Building Society need to roll out the red carpet, bring out the trumpeter’s and sound the fanfare, because you are a star. Thank you. Kindest regards Steve Reviewed on: 25th October 2023
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Chorley Member Feedback

Chorley Building Society Branch Review

5
Very friendly and professional. Always feels that I have had the best advice for me. Reviewed on: 24th October 2023
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Verified Member

Excellent staff and service

5
Your staff member was very helpful and knowelagable Reviewed on: 24th October 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Chorley Building Society Branch Review

5
Very friendly people to deal with and really helpful. Reviewed on: 23rd October 2023
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Verified Member

Chorley Building Society Branch Review

4
I like that you have branches, you can deal on the telephone and speak to a human, and that you do not have to use the internet. Reviewed on: 20th October 2023
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Verified Member

Chorley Building Society Branch Review

5
Like the availability and pleasantness of the staff. Reviewed on: 20th October 2023
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Verified Member

Chorley Building Society Branch Review

5
Feel like a local bank/building society. Friendly staff and I prefer to savings with a smaller society, rather than a national bank. Reviewed on: 20th October 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Great service and good interest rates. Found the forms a little difficult to complete at times though. Reviewed on: 20th October 2023
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Verified Member

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