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Chorley Building Society: Savings reviews

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4.85
Based on 1,519 reviews, last reviewed 7th Oct 2025
30% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Always quick to answer the phone and assist. The Chorley are always quick to answer the phone and you get to speak with someone at the branch (Not a call centre) I spoke to Julie Rigby (3 times o... Read more Reviewed on: 7th October 2025
Richard 's avatar
Richard

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
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Ron Mallinson
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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Chorley Building Society Savings reviews (1519)

Chorley Building Society Branch Review

5
Like the availability and response - there is a willingness to explain and they are always helpful and personable. Written replies are prompt, all in all great staff!. Reviewed on: 19th October 2023
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Verified Member

Chorley Building Society Branch Review

5
Not much to be improved, everything was fine, not sure how the Chorley town centre branch would cope when crowded though. Reviewed on: 17th October 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Very friendly, helpful and they explained everything. They found the best ISA available for me. Reviewed on: 17th October 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
We are new customers to the Chorley Building Society but the service we have received from the two members of staff we have dealt with has been most satisfactory. They are courteous and polite and knowledgeable about the product we were interested in. This does not always apply today. Reviewed on: 17th October 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Informative staff, and helpful too. Easy access branch in Chorley - my father is elderly so this helped. Reviewed on: 13th October 2023
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Verified Member

New customer

5
Great rate which attracted me. Very impressed with Jill and then Kerry who answered my questions. Reviewed on: 11th October 2023
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Chorley Member Feedback

Chorley Building Society Branch Review

5
I found both Cath and Julie very friendly and knowledgeable. Reviewed on: 11th October 2023
Verified Member's avatar
Verified Member

Went above and beyond

5
I had the pleasure of dealing with Julie and Helen when my Isa failed to transfer. They offered advice, rang me back as promised and provided me with valuable information to assist me in my complaint. Chorley also answer their phones swiftly unlike others. Reviewed on: 11th October 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

New Savings A/C.

5
It was an absolute pleasure dealing with Tracy this afternoon regarding my new loyalty a/c. She was friendly helpful and knowledgeable, and took me through what I had to do step by step online with patience. As one gets older IT does not get easier, thanks Tracy it was much appreciated 10/10. Reviewed on: 11th October 2023
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Chorley Member Feedback

Log on

4
Had problems with logging in. Tracy sorted the problem (caused by my mobile provider) out. Reviewed on: 11th October 2023
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Chorley Member Feedback

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