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Chorley Building Society: Savings reviews

4.85
Based on 1,519 reviews, last reviewed 7th Oct 2025
30% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Always quick to answer the phone and assist. The Chorley are always quick to answer the phone and you get to speak with someone at the branch (Not a call centre) I spoke to Julie Rigby (3 times o... Read more Reviewed on: 7th October 2025
Richard 's avatar
Richard

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
Ron Mallinson's avatar
Ron Mallinson

About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Chorley Building Society Savings reviews (1519)

Chorley Building Society Branch Review

4
The staff are very polite and helpful, especially Lucy. Your phone system/service needs improving - difficult to get through and when in a queue it doesn't state what number you are in the queue or how long it will take for the call to be answered. It is for this reason I have given a score of 4,9,4 rather than 5,10,5. Reviewed on: 16th August 2023

Chorley Building Society Branch Review

5
Very kind and efficient service at a very difficult time for me, thank you. Reviewed on: 14th August 2023

Chorley Building Society Branch Review

5
Local company, friendly staff, and decent products. Reviewed on: 14th August 2023

Chorley Building Society Branch Review

5
It is local, has a pleasant head office environment with friendly, competant staff, Competitive interest rates too. Reviewed on: 9th August 2023

Opening an account

5
The staff are cheerful, very well informed & helpful. Reviewed on: 7th August 2023

Efficient experience

5
I needed to change both ISA and saving accounts to obtain a better interest rate. Georgia too me through the process efficiently explaining the various options She also prepared all the paperwork and was pleasant throughout Reviewed on: 7th August 2023

Information given by Georgia outstandingdingi

5
Very efficient in explaining different accounts available and processing new accounts. Reviewed on: 7th August 2023

Difficult problem

5
So well dealt with in a friendly efficient manner by the staff, top marks,well done Reviewed on: 4th August 2023

Chorley Building Society Branch Review

5
I found excellent service and convenience when I joined Chorley Building Society. Good rates of interest, too. Reviewed on: 4th August 2023

Opened a savings account in branch

4
Received excellent customer service from Nigel today in the Leyland branch of Chorley Building Society, thank you. The process is a little quaint and reminiscent of times gone by but lovely to have that personal experience. Reviewed on: 3rd August 2023

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