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Chorley Building Society: Savings reviews

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4.86
Based on 1,667 reviews, last reviewed 24th Apr 2026
771% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Personalised service and the staff remember you addi... Personalised service and the staff remember you adding to the positive experiencr Reviewed on: 24th April 2026
Adrian Answer's avatar
Adrian Answer

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
Ron Mallinson's avatar
Ron Mallinson
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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Chorley Building Society Savings reviews (1667)

Chorley Building Society Branch Review

5
Great position, staff are very friendly and informative (Hettie). Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Marketing is great, I like the front cover. Great speed in which you have got me on board as a customer. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Phoned to request forms for opening a savings account - very helpful and efficient - got forms immediately and account was opened in a couple of days. Thanks so much, no improvement needed. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Personal touch, efficient and excellent interest rates. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Convenient. Telephone answered promptly. Can still open accounts by post, not just online. Helpful staff. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Like the ease of parking and accessibility. Efficient service. Competitive rates, local and a mutual. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
I like that there is a local branch office where I can speak to someone face-to-face. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Log in problem

5
Tracey very patiently helped me when I couldn’t log in to Chorley online Reviewed on: 28th December 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Brilliant customer service over the phone

5
I phoned Chorley BS to ask if I could transfer my existing ISA to a different ISA with a higher interest rate. I was supported by Tracey who was brilliant throughout. She went through some of the ISA options with me and then assisted me with creating a Chorley Online account whilst on the phone. She knew exactly which screen I was on, was able to tell me where to click on the screen and took actions on her side to make the registration process quick and easy. Tracey gave comprehensive information on the next steps of my ISA transfer and also informed me how to request a change of address. She was very clear with her instructions and remained patient and friendly throughout. Exactly what I was looking for! Reviewed on: 22nd December 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Uncomplicated, helpful customer service.

5
Just wanted to champion Chorley Building Society (and Joyce), for their fantastic customer service. No corporate nonsense and delaying tactics re withdrawals - just good old fashioned assistance. I recommend them to any investor for this reason alone. Reviewed on: 18th December 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

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