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Chorley Building Society: Savings reviews

View other Chorley Building Society products
4.82
Based on 1,670 reviews, last reviewed 10th Jun 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extra special service I rang and spoke to Cath about a transfer I needed to make. I was a bit annoyed I've got to take money out and Cath recommended a new on-line produc... Read more Reviewed on: 10th June 2026
Gareth D's avatar
Gareth D

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P
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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1670)

Log in problem

5
Tracey very patiently helped me when I couldn’t log in to Chorley online Reviewed on: 28th December 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Brilliant customer service over the phone

5
I phoned Chorley BS to ask if I could transfer my existing ISA to a different ISA with a higher interest rate. I was supported by Tracey who was brilliant throughout. She went through some of the ISA options with me and then assisted me with creating a Chorley Online account whilst on the phone. She knew exactly which screen I was on, was able to tell me where to click on the screen and took actions on her side to make the registration process quick and easy. Tracey gave comprehensive information on the next steps of my ISA transfer and also informed me how to request a change of address. She was very clear with her instructions and remained patient and friendly throughout. Exactly what I was looking for! Reviewed on: 22nd December 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Uncomplicated, helpful customer service.

5
Just wanted to champion Chorley Building Society (and Joyce), for their fantastic customer service. No corporate nonsense and delaying tactics re withdrawals - just good old fashioned assistance. I recommend them to any investor for this reason alone. Reviewed on: 18th December 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Chorley Building Society Branch Review

5
You offer competitive interest rates for postal accounts as I don't do internet and online banking. The customer service received was excellent. A special thank you to Amanda and Nigel who assisted with the application process and sorted out my queries. Reviewed on: 15th December 2023
Verified Member's avatar
Verified Member

Too many unnecessary numbers

2
The registration > log-in> withdrawal process has too many steps and verifications. Have never in over 50 registrations been asked for my Nat. Ins number as part of log-in! At least 5 different numbers or codes needed Reviewed on: 8th December 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Chorley Building Society Branch Review

5
The process was easy, account opened promptly, and the locality is really good. Reviewed on: 5th December 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
It is quick and easy to open the account in the branch. Reviewed on: 1st December 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Competitive savings rates of interests. Prompt postal service, subject to Royal Mail. Reviewed on: 1st December 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Local, you can talk to a person, can sit down, helpful and efficient, there is a place to park and a comfy waiting area. I don't like the thickness of the glass and how it restricts hearing. Reviewed on: 1st December 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Having a branch in Leyland in great - keep it open. Reviewed on: 1st December 2023
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Verified Member

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