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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.82 (1509 reviews)

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4.85

Based on 1,509 reviews, last reviewed 18th Aug 2025

84% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

In branch service review Convenient local branch, friendly and helpful staff, efficient, polite. Reviewed on: 18th August 2025

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Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025

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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Chorley Building Society Savings reviews (1509)

A Chorley Building Society Happy Customer.

I always use Key House because it's easy to park. The staff I have met are always smart and attentive. They are also very knowledgeable and very helpful. there is usually no queue to the counter, so I never have to wait too long for assistance. Reviewed on: 6th March 2025

Great service, very friendly staff

Great service, very friendly staff who understand the products on offer.Accessible office here you can call in to discuss your account. Reviewed on: 6th March 2025

Friendly and easily contactable

It’s a local building society. You can ring straight through to a human being. Staff are helpful, informative and knowledgeable. No robotic automated systems - large banks and building societies cannot offer personal service. Reviewed on: 6th March 2025

Satisfied Customer.

Good local institution to deal with, very happy with the service. Good return on my capital. Reviewed on: 6th March 2025

Always approachable and professional staff.

Always approachable and professional staff. Easy to understand advice and helpful. Reviewed on: 6th March 2025

Easy to set up and use, great place for savings.

Easy to set up and use, great place for savings. Reviewed on: 6th March 2025

The staff are always friendly and knowledgeable.

The staff are always friendly and knowledgeable. I have had a savings account with them for over 25 years and I've never had an issue with them. When I was looking for mortgage advice they sat me down and took me through everything I needed to think about and how to rejig my finances, even while knowing that their plans at the time would not have been suitable and that they were essentially just prepping me to get a mortgage with a competitor. Reviewed on: 6th March 2025

Very impressed!

When I went in to Chorley Building society I was very impressed by the level of customer service. The staff were so helpful and were happy to answer any questions I had regarding my account. I would definitely recommend them to family and friends. Reviewed on: 6th March 2025

Account was easy to open and I was fully informed at...

Account was easy to open and I was fully informed at each step. Also when had to contact BS the service was excellent from a member of savings team. Reviewed on: 6th March 2025

Accessible and professional.

The branch is easy to access with good disabled provision. The staff are friendly and helpful and provide timely advice on current savings accounts Reviewed on: 6th March 2025

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