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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.82 (1502 reviews)

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4.85

Based on 1,502 reviews, last reviewed 30th May 2025

93% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

In branch service review I am pleased that Chorley B/S are still using passbooks instead of giving you a bit of paper and I much prefer the use of passbooks. Reviewed on: 30th May 2025

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Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025

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Chorley Building Society Savings reviews (1502)

Very impressed!

When I went in to Chorley Building society I was very impressed by the level of customer service. The staff were so helpful and were happy to answer any questions I had regarding my account. I would definitely recommend them to family and friends. Reviewed on: 6th March 2025

Account was easy to open and I was fully informed at...

Account was easy to open and I was fully informed at each step. Also when had to contact BS the service was excellent from a member of savings team. Reviewed on: 6th March 2025

Accessible and professional.

The branch is easy to access with good disabled provision. The staff are friendly and helpful and provide timely advice on current savings accounts Reviewed on: 6th March 2025

27 years and counting

ive had a savings account with chorley building society for 27 years and have never had a bad experience friendly staff east transactions good advice Reviewed on: 5th March 2025

The staff in the Leyland branch

The staff in the Leyland branch are helpful, friendly and dealt with my ISA transfer requests professionally and efficiently Reviewed on: 5th March 2025

Recommendation

Always a good welcome in branch plus great investment advice. Reviewed on: 5th March 2025

Exceptional service guaranteed

Super friendly, exceptionally efficient and great value placed on the customer experience from savings rates through to communications and service. Reviewed on: 5th March 2025

On Shore employee saved the day

I moved house and lost my details, but a phone call to a friendly on shore employee got it sorted with some forms in the post. Reviewed on: 5th March 2025

Overall excellence!

An excellent range of products to suit all combined with first class customer service levels are the consistent hallmarks of “The Chorley”. Reviewed on: 5th March 2025

Easy to use sight with clear letters when there are...

Easy to use sight with clear letters when there are changes Reviewed on: 5th March 2025

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