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Chorley Building Society: Savings reviews

View other Chorley Building Society products
4.82
Based on 1,676 reviews, last reviewed 18th Aug 2026
93% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Having moved away from Chorley Having moved away from Chorley I was afraid that Chorley Building society would not be able to provide the same kind of personal service that they had... Read more Reviewed on: 18th August 2026
Ian C's avatar
Ian C

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P
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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1676)

Chorley Building Society Branch Review

5
I found the service to be excellent and convenient, with good rates of interest, too. Reviewed on: 28th July 2023
Verified Member's avatar
Verified Member

issue resolved quickly and without fuss

5
Tracey fixed my issue rapidly around my initial deposit. So rare to be able to speak to an actual person these days. She was very professional and friendly. Reviewed on: 28th July 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Savings account

5
Tracey was immense. So polite, courteous, patient and helpful. She responded very professionally to my questions and explained her answers in a re-assuring manner. She put my mind at ease and showed care in her work. Thank you Tracey for all your kind and considered assistance. Reviewed on: 26th July 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

My amazing experience with Chorley's savings staff

5
Gill Cinar in the Chorley's savings department spent a great deal of time on 24th July helping me to establish an on-line facility for me. Without her patience and friendly but professional help, I would probably still not be able to go on line. She followed up the following day with a telephone call to help me to make an investment on line. I am not a complete idiot on computers but I would otherwise have had great difficulty in achieving my objective. Gill's help was an excellent example of customer service at its best. Reviewed on: 25th July 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Savings Account

5
I set up accounts in my wife’s and my name. Had a bit of a glitch ( my mistake ) Rang up and spoke to Tracy who sorted it out with ease and settled my mind. Superb Lancashire lass thank you so much Tracy. Pity other banks can’t clone you. X Reviewed on: 25th July 2023
SHARON BRADSHAW's avatar
SHARON BRADSHAW

Beware - Customer Service Does Not Exist!

1
My wife and I have attempted to open accounts with this Building Society but the online system appears to have broken. We have been registered for online banking and are able to log on. We have also received emails advising us that the accounts have been opened and will be available to access on line, where we will see our account numbers so that we can transfer funds in. This is not the case, no new account details are available. I have attempted to contact the society by phone many times today but can never get through to anyone. I have always been placed in a queue for ten minutes after which time I am told to leave a message and the line is cut. This is absolutely disgraceful. Needless to say, we will not be bothering to send them any money even if, by some miracle, we finally get our accounts. I feel very sorry for the staff if they are treated with as much contempt as customers. Reviewed on: 24th July 2023
Charles Polak's avatar
Charles Polak

Chorley Building Society Branch Review

5
I was delighted with the advice and service I received. Thank you. Reviewed on: 21st July 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Always great customer service and no difference on recent visit (17/07) when I was served by Lucy. She was knowledgeable, professional and friendly. We were acknowledged immediately with a warm welcome - well done, Lucy. Local building society with great rates and customer service. Reviewed on: 21st July 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
The service is friendly and welcoming. Reviewed on: 19th July 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

3
I like their locality and convenience. Reviewed on: 17th July 2023
Verified Member's avatar
Verified Member

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