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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.80
Based on 2,131 reviews, last reviewed 26th Sep 2026
92700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Nice company to deal with and much improved. Nice company to deal with and much improved. Reviewed on: 26th September 2026
Tony Pattison 's avatar
Tony Pattison

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2138)

Good value insurance.

5
Good value insurance. I had to make a claim on my boat insurance (for the first time ever) - they were quick, efficient and fair in settling my claim. Then my renewal premium was still reasonable considering that. Reviewed on: 10th September 2025
Mike l's avatar
Mike l

Straightforward, easy and very reassuring.

5
they were very pleasant and helpful so the whole renewal process was very easy and I felt reassred Reviewed on: 10th September 2025
Neil K's avatar
Neil K

Rewarded for being loyal.

5
Rewarded for being loyal..I like that Reviewed on: 10th September 2025
Andy S's avatar
Andy S

Don't know

5
I've never had to claim, so I don't really have any experience to report. I haven't really researched how competitive they are. It's affordable and provides the cover I need. I needed to submit a survey this year and wasn't clear how to do that, but it worked OK. Reviewed on: 10th September 2025
Tim J's avatar
Tim J

Totally professional, helpful and there for me

5
Totally professional. Helpful whenever I have a query either on phone or email. All claims I have made have been dealt with impeccably and honestly. I cannot rate them higher. Reviewed on: 10th September 2025
Mrs A's avatar
Mrs A

No contact to judge how good or bad Custer service i...

4
No contact to judge how good or bad Custer service is, which can be viewed as a sign everything is fine Reviewed on: 10th September 2025
Simon R's avatar
Simon R

I have been with GJW DIRECT for a while now and must...

5
I have been with GJW DIRECT for a while now and must say i am very pleased with the service that they give, also with the online renewal it is very simple to do. I also get the monthly newsletter that keeps me up to date with things... Reviewed on: 10th September 2025
Mr H's avatar
Mr H

Easy to sort out good price.

5
Easy to sort out good price. Staff helpful and pleasant Reviewed on: 10th September 2025
Nicholas D's avatar
Nicholas D

Only just purchased my first narrowboat and GJW have...

5
Only just purchased my first narrowboat and GJW have made the process as clear and easy to navigate as I could possibly hope for! Reviewed on: 10th September 2025
Mr A's avatar
Mr A

Positive and professional on all aspects of handling...

5
Positive and professional on all aspects of handling my insurance for the two vessels we own. Reviewed on: 10th September 2025
Kevin H's avatar
Kevin H

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