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GJW Direct: Marine insurance reviews

4.80
Based on 2,131 reviews, last reviewed 26th Sep 2026
92700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Nice company to deal with and much improved. Nice company to deal with and much improved. Reviewed on: 26th September 2026
Tony Pattison 's avatar
Tony Pattison

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2138)

Staff are exceptional on the phone.

4
Staff are exceptional on the phone. Followup is fast. Communications good. Hope I never need to claim though lol Reviewed on: 10th September 2025

Great provider

5
Been with them for 5 years; love the RCR coverage. Reviewed on: 10th September 2025

Real people who offer a service!

5
When we took out our policy, we were able to speak to a human being. A team member who was knowledgeable, helpful, professional and with a friendly manner. We are completely fed up with dealing with chat bots, surveys that are skewed in favour of the company and uncontactable. Well done GJW. Reviewed on: 10th September 2025

A sympathetic hearing

4
A dinghy capsize saw my claim handled efficiently and sympathetically. A conversation with GJW was appreciated. It made a difficult situation much easier to cope with. Reviewed on: 10th September 2025

5***** brilliant i will always highly recommend them

5
5***** brilliant i will always highly recommend them 100% Reviewed on: 10th September 2025

Awesome experience during an unfortunate claim

5
Awesome experience during an unfortunate claim Reviewed on: 10th September 2025

Always very helpful on the phone

5
Always very helpful on the phone Reviewed on: 10th September 2025

Very good and easy process.

5
Very good and easy process. Pricing is good no issues at all.from me Reviewed on: 10th September 2025

Better than the RYA sponsored competition

5
Better than the RYA sponsored competition Reviewed on: 10th September 2025

Excellent yacht insurance provider.

5
Excellent yacht insurance provider. Very knowledgeable and experienced in marine insurance. Usingthe best underwriters and very good at keeping customers happy. Claims settled quickly and fairly. Excellent communication and telephone assistance. The premiums are not the cheapest but fair in relation to the quality of cover. I feel comforted that my yacht is well insured by a premium business. Reviewed on: 10th September 2025

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