Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

GJW Direct: Marine insurance reviews

View other GJW Direct products
4.80
Based on 2,116 reviews, last reviewed 25th Sep 2026
91300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very well done helpful, and answered all my questions. Very helpful, and answered all my questions. Well done . Reviewed on: 25th September 2026
Raymond H's avatar
Raymond H

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

Review GJW Direct: Marine insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

GJW Direct Marine insurance reviews (2118)

Policies are well defined with no hidden surprises.

5
Policies are well defined with no hidden surprises. Cover and associated excess are clear and easily understood. Compared to other major insurers, GJW policies are far more comprehensive and provide better cover. Reviewed on: 14th July 2025
Andrew J S's avatar
Andrew J S

happy customer

5
Insuring my narrowboat over the last 5 years has been easy; the website is clear, I can talk to someone if I need to, the contents cover and RCR are great benefits and the price at each renewal is fair. Thankfully I haven't had any problems requiring help but the 24hr call line is reassuring. Reviewed on: 13th July 2025
smokie joe's avatar
smokie joe

I have obtained insurance from GJW for my barge, moo...

5
I have obtained insurance from GJW for my barge, moored in France since 2007. Since then Insurance Premiums have remained the same or as happened this renewal have decreased. Reviewed on: 13th July 2025
Andrew W's avatar
Andrew W

Narrowboat insurance

5
It was very easy to find exactly the right insurance for my narrow boat Reviewed on: 13th July 2025
Mr D's avatar
Mr D

Great customer service

5
Great customer service when addressing an issue I had renewing my policy, incredibly friendly and helpful. My quote for the year has always been affordable and I hear very good things from people who have had to make a claim. Reviewed on: 13th July 2025
Molly H's avatar
Molly H

They always do what they are supposed to

5
They always do what they are supposed to and are helpful with it. Reviewed on: 13th July 2025
Anneka's avatar
Anneka

Requesting a quote and applying for the insurance wa...

5
Requesting a quote and applying for the insurance was very straight forward. Documents cam through quickly. Reviewed on: 13th July 2025
HW's avatar
HW

Plain sailing with GJW

4
Easy to do business with, competitively priced and good levels of cover. Reviewed on: 13th July 2025
Bill guinness's avatar
Bill guinness

I haveA great service with freindly staff

5
I have been with this company for my yacht insurance for approximately 3 years.And although I have been luck not to make a claim, I think they are great at communicating everything I need and what is being offered.I think they are great for value, politeness and helpful friendly staff. Reviewed on: 13th July 2025
Chaz's avatar
Chaz

Quick, easy and very helpful customer service.

5
Whenever I have communicated with customer service, they are always very helpful and responsive. Reviewed on: 13th July 2025
Sophie M's avatar
Sophie M

Review GJW Direct: Marine insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill