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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.81
Based on 2,116 reviews, last reviewed 25th Sep 2026
91300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very well done helpful, and answered all my questions. Very helpful, and answered all my questions. Well done . Reviewed on: 25th September 2026
Raymond H's avatar
Raymond H

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2116)

Great people to deal with, no hassle just good service

5
Great people to deal with, no hassle just good service Reviewed on: 11th July 2025
We's avatar
We

Insured quickly with no fuss and a fair price

5
Insured quickly with no fuss and a fair price Reviewed on: 11th July 2025
Steven Charles's avatar
Steven Charles

Good service

5
Easy to deal with and reasonable competitive pricing. Reviewed on: 11th July 2025
Keith B's avatar
Keith B

Good overall, web, e-mail and 1-2-1

5
They have provided a professional service, good web site and direct contact - when needed Reviewed on: 11th July 2025
ANTHONY's avatar
ANTHONY

Always happy to help with no fuss.

5
Always happy to help with no fuss. Reviewed on: 11th July 2025
Richard H's avatar
Richard H

Friendly efficient staff , always good to deal with

5
Friendly efficient staff , always good to deal with Reviewed on: 11th July 2025
Kenneth W's avatar
Kenneth W

GJW always provide good value

5
GJW always provide good value premiums and excellent phone response. I have used them for several years now and they have never given me any reason to look elsewhere. My one claim to-date was dealt with efficiently and to my entire satisfaction. Reviewed on: 11th July 2025
David K's avatar
David K

GJW came highly reccommended and I can now see why!

5
GJW came highly reccommended and have seemed very good value for money. unfortunately ha tie reasons to make claim this year, once after finding the boat had been broken into and Raymarine kit stolen, which was handled extremely quickly, and then due to the structure of the boat being damaged by grounding on the mooring, which after a bit of investigation was also honoured. The communication back from Ashley at GJW was always swift and concise, so I can only be left feeling very impressed. Reviewed on: 11th July 2025
Ian S's avatar
Ian S

GJW restructuring

4
GJW have just passed through a restructuring process, this has benefited GJW but perhaps not the customer, a shame Reviewed on: 11th July 2025
Rob K's avatar
Rob K

A phone call to GJW got it all sorted

5
I have just changed my boat and a phone call to GJW got is all sorted out easily and simply Reviewed on: 11th July 2025
Richard J's avatar
Richard J

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