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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.81
Based on 2,116 reviews, last reviewed 25th Sep 2026
91300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very well done helpful, and answered all my questions. Very helpful, and answered all my questions. Well done . Reviewed on: 25th September 2026
Raymond H's avatar
Raymond H

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2116)

GJW quotes always represent great value for money.

5
GJW quotes always represent great value for money. When I have called, their staff are always helpful and well informed. Reviewed on: 12th July 2025
Scott B's avatar
Scott B

Great service by very polite and helpful staff.

5
Great service by very polite and helpful staff. I have been insured with the company on two other boats, one of which sustained damage on an attempted robbery. GJW were brilliant in dealing with this claim for me. Highly recommend the company. Reviewed on: 12th July 2025
Paul B's avatar
Paul B

Insurance Broker review

5
Very helpful and knowledgeable and provide a good service and they are very easily contactable by telephone with very little waiting time. Having a reliable, fast and good method of personal contact is so important when dealing with an insurance broker. Reviewed on: 12th July 2025
David T's avatar
David T

Easy to get a quotation and provided me with good in...

5
Easy to get a quotation and provided me with good information about marine insurance as this was my first marine policy Reviewed on: 12th July 2025
Nigel W's avatar
Nigel W

really good competitive affordable policy for my n...

5
A really good competitive affordable policy for my needs Reviewed on: 11th July 2025
Sarah 's avatar
Sarah

Very good.

5
Very good. Always polite and helpful on the phone. Any changes to a policy are quickly sorted. Reviewed on: 11th July 2025
Toby p's avatar
Toby p

Never had any problems with them.

5
Never had any problems with them. Always been polite and courteous on the phone and very helpful. Reviewed on: 11th July 2025
Derek L's avatar
Derek L

Easy to change vessel and a good price

5
Easy to change vessel and a good price Reviewed on: 11th July 2025
Neil M's avatar
Neil M

Exceeded all expectations and customer service secon...

5
Exceeded all expectations and customer service second to none very attentative to all my needs totally informative all through the process of both insurance for first time and renewal and great to get river and canal rescue cover at same time everything sorted in one place which is fantastic Reviewed on: 11th July 2025
Graham l's avatar
Graham l

I have had only one claim, after another boat owner...

5
I have had only one claim, after another boat owner lost control and collided with my boat, which was on a mooring. Everything was sorted out without fuss and I lost only a day of my cruise. Reviewed on: 11th July 2025
Kenneth J's avatar
Kenneth J

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