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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,539 reviews, last reviewed 16th Aug 2026
37800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

https://mention-me. https://mention-me.com/m/ol/up8fvizz-martyn-kennard Highly recommended click above pls Reviewed on: 16th August 2026
Martyn Hal 's avatar
Martyn Hal

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Good communication and very helpful

5
Good communication and very helpful Reviewed on: 15th September 2025
Noel's avatar
Noel

I’ve had my narrow boat insured with GJW for 11years.

5
I’ve had my narrow boat insured with GJW for 11years. And wouldn’t go anywhere else. Reviewed on: 15th September 2025
Alan F's avatar
Alan F

Very easy to talk with staff and very helpful.

5
Very easy to talk with staff and very helpful. Very good competative price Reviewed on: 15th September 2025
Dan L's avatar
Dan L

I Have not had any problems with GJW Direct

5
I Have not had any problems with GJW Direct Reviewed on: 14th September 2025
Graham 's avatar
Graham

GJW are very responsive and pro active when dealing...

5
GJW are very responsive and pro active when dealing with claims. Their web site is easy to use and updating policy details is very straightforward. Reviewed on: 14th September 2025
Gavin M's avatar
Gavin M

Easy to understand and value for money

5
GJW offers easy to understand and comprehensive insurance for my narrowboat, including peace of mind through River Canal Rescue. Having searched the insurance market I found GJW to offer best value for money Reviewed on: 14th September 2025
Brian B's avatar
Brian B

easy to insure older boats

5
I've renewed my policy with GJW for years, without even looking elsewhere. They make it easy to talk with a real human being and renew over the phone. They make it easy to insure older boats. Policies are straightforward and cover all I need. Although I've never had to make a claim, I trust they actually would pay out in the event I did make a claim. Reviewed on: 14th September 2025
nb sanctuary's avatar
nb sanctuary

i have never claimed so no experience

4
i have never claimed so no experience Reviewed on: 13th September 2025
Geoff Patterson's avatar
Geoff Patterson

Poor value at renewal time

3
Insurance renewal invite went up from £440 2024-25 to £570 2025-26; an increase of around 30%. Ridiculous. 0% interest free instalments no longer offered; poor. found better deal elsewhere for same cover; reverted to previous insurer. Reviewed on: 13th September 2025
Grahame C's avatar
Grahame C

Great service very competitive would use again

5
Great service very competitive would use again Reviewed on: 13th September 2025
Gareth's avatar
Gareth

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