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GJW Direct: Marine Insurance reviews

4.87
Based on 1,120 reviews, last reviewed 13th Oct 2025
392% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Yacht Insurance. Offers comprehensive insurance without survey. Excesses are too high on aux. equipment. Reviewed on: 13th October 2025
John L's avatar
John L

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
Chris W's avatar
Chris W

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GJW Direct Marine Insurance reviews (1120)

Efficient Quick accurate service

5
Efficient Quick accurate service Reviewed on: 18th July 2025

Perfect.

5
Perfect. Kept updated on account and easy to us websight. Reviewed on: 18th July 2025

Long term client.

5
Over many years I have insured my vessels with GJW. Fortunatly I have not needed to claim. Throughout it has given peace of mind and is good value for the money. Reviewed on: 17th July 2025

Perfection !

5
Every contact with GJW has resulted in perfect response - thankyou Reviewed on: 17th July 2025

just renewed again for this year, good cover at a gr...

5
just renewed again for this year, good cover at a great price. Reviewed on: 16th July 2025

Always friendly, easy to get assistance from

5
Always friendly, easy to get assistance from and prices are affordable Reviewed on: 16th July 2025

Very helpful and quick in responding

5
Very helpful and quick in responding Reviewed on: 16th July 2025

Quick and easy claims process

5
I had an accidental misfuel on my boat. The claims process was very simple and GJW were very quick to approve and pay my claim. Great customer service Reviewed on: 16th July 2025

Thumbs up from a first time barge owner

5
As a first time barge owner, I feel it is very important to have comprehensive insurance to cover all bases. Recommended by another insurer, GJW Direct explained details very well, asked other relevant questions and were very polite. Emails and documents were sent quickly. One drawback was the long call wait time which could be improved but I'm otherwise very happy with the experience. Reviewed on: 16th July 2025

Efficient and Helpful.

5
Always very helpful support staff on the phone. The online paperwork is excellent Reviewed on: 15th July 2025

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