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GJW Direct: Marine Insurance reviews

4.87
Based on 1,120 reviews, last reviewed 13th Oct 2025
392% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Yacht Insurance. Offers comprehensive insurance without survey. Excesses are too high on aux. equipment. Reviewed on: 13th October 2025
John L's avatar
John L

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
Chris W's avatar
Chris W

About this product

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GJW Direct Marine Insurance reviews (1120)

Satisfied Customer

5
I have been with GJW for many years and have always found their customer service efficient and friendly. I have made two claims in that period both of which were settled promptly and fairly. And their premiums remain very reasonable despite my claims history Reviewed on: 15th July 2025

Straightforward, helpful and knowledgable.

5
A straightforward website makes things easy and when I call I have always found a helpful and courteous response. The knowledge levels of people on the phone are particularly impressive. Reviewed on: 15th July 2025

GIW always are there to help I’ve been there over 1...

5
GIW always are there to help I’ve been there over 13 years wouldn’t consider looking elsewhere Reviewed on: 15th July 2025

Good value with RCR membership included

5
Good value with RCR membership included Reviewed on: 15th July 2025

Great online service and phone service, call handler...

5
Great online service and phone service, call handler was knowledgeable and friendly. Reviewed on: 14th July 2025

Long term user

5
First used c.30years ago. Never made a claim but some 15 years later had a good quote on an expensive fast motorboat. Comprehensive coverage, no hassle Reviewed on: 14th July 2025

Quick and professional

5
I had one claim and the Handled it quickly and professionally Reviewed on: 14th July 2025

Easy to Deal with.

5
A very good experience, clear information given in answer to any queries I raised about the policy and any changes. Reviewed on: 14th July 2025

I was intimidated when I went to get boat insurance...

4
I was intimidated when I went to get boat insurance but GJW made it simple. Reviewed on: 14th July 2025

Good customer service on the telephone, efficient an...

4
Good customer service on the telephone, efficient and competitively priced. Reviewed on: 14th July 2025

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