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GJW Direct: Marine Insurance reviews

View other GJW Direct products
4.86
Based on 1,116 reviews, last reviewed 12th Oct 2025
447% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Really good customer service and value for money Really good customer service and value for money Reviewed on: 12th October 2025
Peter B's avatar
Peter B

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
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Chris W
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GJW Direct Marine Insurance reviews (1116)

I have obtained insurance from GJW for my barge, moo...

5
I have obtained insurance from GJW for my barge, moored in France since 2007. Since then Insurance Premiums have remained the same or as happened this renewal have decreased. Reviewed on: 13th July 2025
Andrew W's avatar
Andrew W

Narrowboat insurance

5
It was very easy to find exactly the right insurance for my narrow boat Reviewed on: 13th July 2025
Mr D's avatar
Mr D

Great customer service

5
Great customer service when addressing an issue I had renewing my policy, incredibly friendly and helpful. My quote for the year has always been affordable and I hear very good things from people who have had to make a claim. Reviewed on: 13th July 2025
Molly H's avatar
Molly H

They always do what they are supposed to

5
They always do what they are supposed to and are helpful with it. Reviewed on: 13th July 2025
Anneka's avatar
Anneka

Requesting a quote and applying for the insurance wa...

5
Requesting a quote and applying for the insurance was very straight forward. Documents cam through quickly. Reviewed on: 13th July 2025
HW's avatar
HW

Plain sailing with GJW

4
Easy to do business with, competitively priced and good levels of cover. Reviewed on: 13th July 2025
Bill guinness's avatar
Bill guinness

I haveA great service with freindly staff

5
I have been with this company for my yacht insurance for approximately 3 years.And although I have been luck not to make a claim, I think they are great at communicating everything I need and what is being offered.I think they are great for value, politeness and helpful friendly staff. Reviewed on: 13th July 2025
Chaz's avatar
Chaz

Quick, easy and very helpful customer service.

5
Whenever I have communicated with customer service, they are always very helpful and responsive. Reviewed on: 13th July 2025
Sophie M's avatar
Sophie M

Excellent service, both in setting up my policy and...

5
Excellent service, both in setting up my policy and in making a claim. Reviewed on: 13th July 2025
Neale H's avatar
Neale H

Older sailing boat.

5
I have an older sailing boat. 7.5m Snapdragon built in 1976. It was very easy to insure with GJW. Reviewed on: 13th July 2025
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Saphira

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