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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.86
Based on 1,127 reviews, last reviewed 1st Mar 2026
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
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David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1127)

happy customer

5
Insuring my narrowboat over the last 5 years has been easy; the website is clear, I can talk to someone if I need to, the contents cover and RCR are great benefits and the price at each renewal is fair. Thankfully I haven't had any problems requiring help but the 24hr call line is reassuring. Reviewed on: 13th July 2025
smokie joe's avatar
smokie joe

I have obtained insurance from GJW for my barge, moo...

5
I have obtained insurance from GJW for my barge, moored in France since 2007. Since then Insurance Premiums have remained the same or as happened this renewal have decreased. Reviewed on: 13th July 2025
Andrew W's avatar
Andrew W

Narrowboat insurance

5
It was very easy to find exactly the right insurance for my narrow boat Reviewed on: 13th July 2025
Mr D's avatar
Mr D

Great customer service

5
Great customer service when addressing an issue I had renewing my policy, incredibly friendly and helpful. My quote for the year has always been affordable and I hear very good things from people who have had to make a claim. Reviewed on: 13th July 2025
Molly H's avatar
Molly H

They always do what they are supposed to

5
They always do what they are supposed to and are helpful with it. Reviewed on: 13th July 2025
Anneka's avatar
Anneka

Requesting a quote and applying for the insurance wa...

5
Requesting a quote and applying for the insurance was very straight forward. Documents cam through quickly. Reviewed on: 13th July 2025
HW's avatar
HW

Plain sailing with GJW

4
Easy to do business with, competitively priced and good levels of cover. Reviewed on: 13th July 2025
Bill guinness's avatar
Bill guinness

I haveA great service with freindly staff

5
I have been with this company for my yacht insurance for approximately 3 years.And although I have been luck not to make a claim, I think they are great at communicating everything I need and what is being offered.I think they are great for value, politeness and helpful friendly staff. Reviewed on: 13th July 2025
Chaz's avatar
Chaz

Quick, easy and very helpful customer service.

5
Whenever I have communicated with customer service, they are always very helpful and responsive. Reviewed on: 13th July 2025
Sophie M's avatar
Sophie M

Excellent service, both in setting up my policy and...

5
Excellent service, both in setting up my policy and in making a claim. Reviewed on: 13th July 2025
Neale H's avatar
Neale H

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