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Monument: Savings reviews

Name: Savings
Rating: 4.92 (947 reviews)

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4.93

Based on 947 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I can't fault Monument.... Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Ea... Read more Reviewed on: 12th June 2025

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (947)

Excellent customer service.

Excellent customer service. Clear interest rate and daily update of how much is earned. Reviewed on: 19th April 2025

App is excellent and very easy to use

App is excellent and very easy to use Reviewed on: 19th April 2025

Highly recommended

Very fast and easy to use app, logical and intuitive. And doesn't break - unlike competitors. Also very good / competitive interest rates, and fast money transfers Reviewed on: 19th April 2025

Good easy usage of app simple way to open bank account

Good easy usage of app good interest rate Reviewed on: 19th April 2025

Great bank

The bank was great. Good customer service and platform Reviewed on: 19th April 2025

First class service

Only ever had first class service Reviewed on: 19th April 2025

Easy and clear info

Easy to set up an account, clear info and support regarding my investments Reviewed on: 19th April 2025

Easy to use app and good interest rates

Easy to use app and good interest rates Reviewed on: 19th April 2025

Excellent interest rates and easy to use app.

Excellent interest rates and easy to use app. I have upgraded my account recently to receive more interest. Paid monthly and I can see what is being built up during the month. Any contact with the company has been first class. Reviewed on: 19th April 2025

Monument Bank puts customers first.

When telling people about Monument Bank, I always compare it with Octopus Energy, (the top rated energy provider). I tell them how, like Octopus, Monument cares about its customers, always putting them first with a positive attitude. A rare thing nowadays. Thank you Monument. It’s much appreciated. Reviewed on: 19th April 2025

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