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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1163 reviews)

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4.94

Based on 1,163 reviews, last reviewed 4th Mar 2026

21100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The best bank and app by far, very easy and clear in... The best bank and app by far, very easy and clear information Reviewed on: 4th March 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1163)

Excellent customer service

Dealt with my query quickly and efficiently. Let me know exactly what I needed. Reviewed on: 9th March 2023

Best customer service

I fully recommend their amazing team Reviewed on: 9th March 2023

Easy, best rates

So easy to set up an account on the app, easy to transfer money into account and have the best interest rates on the market. Win, win for my money. Reviewed on: 28th February 2023

Great new bank

Very easy to open savings account with good rates. Reviewed on: 27th February 2023

Definitely a better than average company

Excellent website, easy to access. Pleased that the interest rate has moved a bit better than several others Reviewed on: 27th February 2023

Excellent feedback

A pleasurable experience dealing with a bank Reviewed on: 26th February 2023

Excellent Banking App

It was super easy to invest with monument with market leading interest rates and easy of use. Reviewed on: 26th February 2023

Great service

Easy to understand online service Reviewed on: 26th February 2023

Savings Account

Very easy to set up, view account using monument app Reviewed on: 26th February 2023

Great products, delivered in a great app.

I initially opened an account for their great savings rates. It was a seamless account opening experience. Reviewed on: 26th February 2023

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