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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

72300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Love it.

Love it. So easy to work and really enjoy the app Reviewed on: 14th April 2026

App is very easy to use, never had any issues and up...

App is very easy to use, never had any issues and updates come via email too Reviewed on: 14th April 2026

Easy to use app, no issues.

Easy to use app, no issues. Really happy with all transactions and customer services Reviewed on: 14th April 2026

I have found them reassuring and helpful.

I have found them reassuring and helpful when I was setting up my account. The communication I get from them is relevant and informative. Reviewed on: 14th April 2026

Simple, trustworthy and stress free.

Simple, trustworthy and stress free. Reviewed on: 14th April 2026

Easy Access, easy use.

I opened an Easy Access Savings account with Monument. Very easy process. Linked to my bank account. Decided to transfer my other savings account into Monument because of the excellent rates and easy access. I have been able to transfer back to my bank account quickly and easily. Reviewed on: 14th April 2026

Very very very guuuud bank!

Very very very guuuud bank!! Recommended already to 5 friends Reviewed on: 14th April 2026

Great, but haven't used much.

Great, but haven't used much. I like the interest rate being high. I haven't tried the monument package. Reviewed on: 14th April 2026

Not had any problems setting up account.

Not had any problems setting up account. Very easy to do. Reviewed on: 14th April 2026

Great bank

Good solid savings bank with helpful customer service when needed Reviewed on: 14th April 2026

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