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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

72300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

TInterest rates have become less competitive

The App works well, but whilst interest rates were initially competitive they have fallen behind their competitors. Reviewed on: 14th April 2026

Great app and very fast instant service.

Great app and very fast instant service. No problems at all. Reviewed on: 14th April 2026

I have found Monument to be a dream to deal with, st...

I have found Monument to be a dream to deal with, straight forward and professional. Reviewed on: 14th April 2026

Easy application and straightforward app

Easy application and straightforward app Reviewed on: 14th April 2026

Good app and good communication.

Good app and good communication. Able to keep track of my savings easily. Clear platform and interesting products including the prize draw. Reviewed on: 14th April 2026

Found them brilliant, efficient, easy to use

Found them brilliant, efficient, easy to use Reviewed on: 14th April 2026

Great easy to use app.

Great easy to use app. good rates, fast transfers Reviewed on: 14th April 2026

A wide range of products at great rates.

A wide range of products at great rates.. The app is well designed and very easy to navigate. Reviewed on: 14th April 2026

The accounts are easy to set up.

The accounts are easy to set up & reminders are sent to keep you Informed of progress. Reviewed on: 14th April 2026

Accessible, flexible and easy to use!

I have no idea experience of customer service but all online usage has been great Reviewed on: 14th April 2026

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