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Monument: Savings reviews

Name: Savings
Rating: 4.93 (949 reviews)

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4.93

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Absolutely Monumental!

Great customer service and even better interest rates. Reviewed on: 13th April 2025

App so easy to use, including updates.

App so easy to use, including updates Reviewed on: 13th April 2025

Very easy and clear app, super fast money transfers...

Very easy and clear app, super fast money transfers and text update make Monument a pleasure to deal with. Good interest rates too. Reviewed on: 13th April 2025

Excellent service

Used monument for a few years now great offers on savings and ISA for my money the app is great to use and understand would definitely recommend to friends and family looking to put there money . Reviewed on: 13th April 2025

Depositing and withdrawing money is done within seco...

Depositing and withdrawing money is done within seconds, no waiting 1-2 days as with other providers. I like the monthly accrued interest tally. Reviewed on: 13th April 2025

Good communications.

Good communications. The team respond quickly to queries/problems Reviewed on: 13th April 2025

Very easy and quick access, high interest rate

Very easy and quick access, high interest rate Reviewed on: 13th April 2025

Great online bank

Great online bank with some of the highest rates in the industry. Customer service is top notch and solve issues effortlessly. Reviewed on: 13th April 2025

It just works - simple to use.

It just works - simple to use. Tax reports promptly, Reviewed on: 12th April 2025

Easy to use banking app

Easy to use banking app with great savings rates Reviewed on: 12th April 2025

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Alternative products

Instant Access Multi Currency Account
from iFAST Global Bank 4.92 from 461 reviews
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from Monzo 4.97 from 225 reviews

Want to see more from Monument?

Easy Access Cash ISA
from Monument 5.00 from 7 reviews

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