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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

72300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Great rates, great app.

I have opened several accounts with Monument over the years, the interest rates are always very competitive and on most occasions the best on the market. The app is very nice and intuitive to use. I've never had any issues and whenever I have had a question, answers are prompt. Reviewed on: 14th April 2026

Great experience

Excellent experience with monument, so easy to open account and check track. Reviewed on: 14th April 2026

Like the bigger banks but more competitive

Most competitive rates at the time, easy to use the app and the email and text notifications are very helpful. Impressed at the high quality of the app, better than some of the big banks. I did have one challenge when changing phones and facing limitations so I couldn’t access my account for days. But I think this is similar to most banks and customer service was great and all UK-based. Also, would be good if I can transfer money in from any account rather than only one linked account Reviewed on: 14th April 2026

Efficient, fast service, competitive savings rates,...

Efficient, fast service, competitive savings rates, easy to navigate Reviewed on: 14th April 2026

Monument - savings bank review ...

I have found them knowledgable and customer centric in my dealings with Monument at all times Reviewed on: 14th April 2026

Happy with the app and easy to use with good rates.

Happy with the app and easy to use with good rates. Reviewed on: 14th April 2026

Easy to service...

Pleased with the service and how easy is to service the account Reviewed on: 14th April 2026

Excellent response to questions Would recommend monu...

Excellent response to questions Would recommend monument for good saving rates Reviewed on: 14th April 2026

Excellent service and interest rate provided

Excellent service and interest rate provided Reviewed on: 14th April 2026

Best experience!

Best experience! Helpful and clear guidance on setting the account up. 6 months for myself and I now have friends and relatives now placing their investment trust with Monument. Top.marks! Reviewed on: 14th April 2026

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