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Monument: Savings reviews

4.85
Based on 1,705 reviews, last reviewed 11th Jun 2026
15% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to move money and transfer within hours. Easy to move money and transfer within hours.Notifed when money is transferred Reviewed on: 11th June 2026
Keith Jenkyns's avatar
Keith Jenkyns

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D

About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (1705)

Accessible, flexible and easy to use!

5
I have no idea experience of customer service but all online usage has been great Reviewed on: 14th April 2026

Great rates, great app.

5
I have opened several accounts with Monument over the years, the interest rates are always very competitive and on most occasions the best on the market. The app is very nice and intuitive to use. I've never had any issues and whenever I have had a question, answers are prompt. Reviewed on: 14th April 2026

Great experience

5
Excellent experience with monument, so easy to open account and check track. Reviewed on: 14th April 2026

Like the bigger banks but more competitive

4
Most competitive rates at the time, easy to use the app and the email and text notifications are very helpful. Impressed at the high quality of the app, better than some of the big banks. I did have one challenge when changing phones and facing limitations so I couldn’t access my account for days. But I think this is similar to most banks and customer service was great and all UK-based. Also, would be good if I can transfer money in from any account rather than only one linked account Reviewed on: 14th April 2026

Efficient, fast service, competitive savings rates,...

5
Efficient, fast service, competitive savings rates, easy to navigate Reviewed on: 14th April 2026

Monument - savings bank review ...

5
I have found them knowledgable and customer centric in my dealings with Monument at all times Reviewed on: 14th April 2026

Happy with the app and easy to use with good rates.

5
Happy with the app and easy to use with good rates. Reviewed on: 14th April 2026

Easy to service...

5
Pleased with the service and how easy is to service the account Reviewed on: 14th April 2026

Excellent response to questions Would recommend monu...

5
Excellent response to questions Would recommend monument for good saving rates Reviewed on: 14th April 2026

Excellent service and interest rate provided

5
Excellent service and interest rate provided Reviewed on: 14th April 2026

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