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Monument: Savings reviews

Name: Savings
Rating: 4.846435649556686047 (1705 reviews)

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4.85

Based on 1,705 reviews, last reviewed 11th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to move money and transfer within hours. Easy to move money and transfer within hours.Notifed when money is transferred Reviewed on: 11th June 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1705)

Easy to open but ID checks take a while.

Easy to open but ID checks take a while. App is easy to use. Reviewed on: 4th March 2026

Simple, painless experience

Quick and easy set up, transfer and overall use of the app. Reviewed on: 4th March 2026

The best bank and app by far, very easy and clear in...

The best bank and app by far, very easy and clear information Reviewed on: 4th March 2026

Top Dog.

Excellent rates and transactions are easily done online. Reviewed on: 4th March 2026

Nno problems good customer service

no problems good customer service Reviewed on: 4th March 2026

User friendly app

The app works well and is easy to use. It was also straightforward when setting up my savings account. Reviewed on: 4th March 2026

Great tech and functionally - peace of mind

Great tech and functionally - electing whether savings go into the account or a nominated account, depositing and withdrawing - all fast and seamless! . When you move large amounts you want peace of mind and Monument’s swift transfer process provides this. Reviewed on: 4th March 2026

I’ve been with monument about 2 years now and a coup...

I’ve been with monument about 2 years now and a couple times I’ve had to use their customer service and each time they’ve been amazing and very helpful. Love how easy the App is to also use. Very happy customer. Reviewed on: 4th March 2026

Very easy to understand the account, and to set it up.

Very easy to understand the account, and to set it up. I like the visibility of the interest accumulated in the app. Reviewed on: 4th March 2026

It been a first class service since I joined in Oct...

It been a first class service since I joined in October I’ve had no issues really easy to set a online saving account, would recommend Reviewed on: 4th March 2026

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