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Monument: Savings reviews

View other Monument products
4.94
Based on 1,704 reviews, last reviewed 2nd May 2026
72300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026
Victoria 's avatar
Victoria

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (1704)

Simple, painless experience

5
Quick and easy set up, transfer and overall use of the app. Reviewed on: 4th March 2026
Mr P's avatar
Mr P

The best bank and app by far, very easy and clear in...

5
The best bank and app by far, very easy and clear information Reviewed on: 4th March 2026
Trevor M's avatar
Trevor M

Top Dog.

5
Excellent rates and transactions are easily done online. Reviewed on: 4th March 2026
William Johnson's avatar
William Johnson

Nno problems good customer service

5
no problems good customer service Reviewed on: 4th March 2026
Irene E's avatar
Irene E

User friendly app

5
The app works well and is easy to use. It was also straightforward when setting up my savings account. Reviewed on: 4th March 2026
Manpreet's avatar
Manpreet

Great tech and functionally - peace of mind

5
Great tech and functionally - electing whether savings go into the account or a nominated account, depositing and withdrawing - all fast and seamless! . When you move large amounts you want peace of mind and Monument’s swift transfer process provides this. Reviewed on: 4th March 2026
Angela M's avatar
Angela M

I’ve been with monument about 2 years now and a coup...

5
I’ve been with monument about 2 years now and a couple times I’ve had to use their customer service and each time they’ve been amazing and very helpful. Love how easy the App is to also use. Very happy customer. Reviewed on: 4th March 2026
Lauren B's avatar
Lauren B

Very easy to understand the account, and to set it up.

5
Very easy to understand the account, and to set it up. I like the visibility of the interest accumulated in the app. Reviewed on: 4th March 2026
Neil B's avatar
Neil B

It been a first class service since I joined in Oct...

5
It been a first class service since I joined in October I’ve had no issues really easy to set a online saving account, would recommend Reviewed on: 4th March 2026
Darren S's avatar
Darren S

Great rates and simple to use.

5
Great rates and simple to use. Would definitely recommend Monument to friends and family. I am very satisfied with their product. Reviewed on: 4th March 2026
JL's avatar
JL

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