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Monument: Savings reviews

Name: Savings
Rating: 4.95 (1296 reviews)

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4.95

Based on 1,296 reviews, last reviewed 5th Mar 2026

33900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very happy with my dealings with Monument and they a... Very happy with my dealings with Monument and they are efficient and simple to follow. Reviewed on: 5th March 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1296)

How it should be done

Very simple account opening process. App is easy to use and a good experience. Savings rate is good. Reviewed on: 12th April 2025

Great service and products!

Always a pleasure to talk to customer services, very helpful and knowledgeable. Despite Monument having all my contact information they don’t bombard me with unnecessary emails and texts, a true breath of fresh air in the banking world! Reviewed on: 12th April 2025

fixed term savings account

I opened a fixed term savings account with monument, they’ve been great. Reviewed on: 12th April 2025

Excellent returns and service

Having received increasingly poor service from the more established banks I switched to Monument who offer excellent returns and great service. Iwill move my ISA shortly. Reviewed on: 12th April 2025

Banks are more than about money.

Their interest rates are always competitive, if not always top. However, for me it is their customer service that goes above and beyond. I've been a customer for over a year, and don't think that will ever change. Reviewed on: 12th April 2025

Exemplary

I have been saving with Monument for the last 3 years and have found my interaction with staff have been amazing. Going above and beyond to say the least. I will be saving again with them in 2 years time. Reviewed on: 12th April 2025

Great saving App, Love it!

Friendly user app, good saving rates, quick transfers. Good notification system and secure platform! Reviewed on: 12th April 2025

Easy access savings with good interest rate.

Easy access savings with good interest rate. Rates seem to remain fairly stable in response to base rate fluctuations. Reviewed on: 12th April 2025

Easy banking!

So straight forward and processes are quick. Reviewed on: 12th April 2025

Very smooth & efficient plus competetive & contactable

Very smooth and efficient, and competetive AND easily contactable - proper customer focused service Reviewed on: 12th April 2025

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