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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.97 (172 reviews)

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4.95

Based on 172 reviews, last reviewed 15th Aug 2025

739% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

3 star

2 star

Latest highest rating:

5

It’s amazing and really fast replies when you contac... It’s amazing and really fast replies when you contact them Reviewed on: 4th August 2025

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (172)

The Staff are so friendly and helpful

The Staff are so friendly and helpful Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 1st July 2025

PCCU have always been great & there staff are 10/10...

PCCU have always been great & there staff are 10/10 very helpful everyrime iv rang up or emailed them via the inbox. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chelsea, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 1st July 2025

You are fantastic and very good

You are fantastic and very good Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lesley, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

Great better money management solution

I opened several savings accounts a couple of years ago and have been enjoying more financial freedom since. I’m now more in control of my money which is a great feeling. I’ve recommended PCCU to quite a number of people as I’ve found it so helpful. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Elaine, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks for the recommendation. Response date: 1st July 2025

The level of friendly service and professionalism of...

The level of friendly service and professionalism of all the staff I have encountered in my dealings with PCCU has been beyond my expectations and far exceeds that which I have experienced previously in my thirty plus years with other credit unions. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi James, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 1st July 2025

Always friendly , accessible quick and easy

Always friendly , easy to use or apply for a loan if needed on the app Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Nicole, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 1st July 2025

Easy to set up account, great app for ease of use an...

Easy to set up account, great app for ease of use and lovely helpful staff Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gillian, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 1st July 2025

Always welcoming in branch.

Always welcoming in branch. Nothing too much trouble. Good communication in person and via technology. Great to be able to save for Christmas knowing my money is safe for when I need it. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Heather, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 1st July 2025

Great help and very friendly people

Great help and very friendly people Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Leanne, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 1st July 2025

Excellent services!

Easy to use app, for savings and withdrawals and on the occasion I've had to call, excellent customer service. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kim, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

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