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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.97 (174 reviews)

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4.95

Based on 174 reviews, last reviewed 30th Aug 2025

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

3 star

2 star

Latest highest rating:

5

Fantastic service I have never had any problems with them, they offer a fantastic and easy way to save money. Staff are really helpful, polite and patient. This is the ... Read more Reviewed on: 30th August 2025

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (174)

Great help and very friendly people

Great help and very friendly people Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Leanne, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 1st July 2025

Excellent services!

Easy to use app, for savings and withdrawals and on the occasion I've had to call, excellent customer service. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kim, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

PCCU, are awesome

Never had a problem with PCCU, staff are always polite & helpful Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kirsty, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

Very helpful company friendly staff too

Very helpful company friendly staff too Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rita, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

I have been with pccu for many years now and have al...

I have been with pccu for many years now and have always had a great experience with them. I would definitely recommend them to family and friends Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi June, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 1st July 2025

Excellent customer service very helpful and quick re...

Excellent customer service very helpful and quick response Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lisa, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

Absolutely brilliant lovely staff

Absolutely brilliant lovely staff Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Paige, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

Fast service when wanting to make a withdrawal or en...

Fast service when wanting to make a withdrawal or enquiry & Friendly staff Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Deborah, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

Great friendly staff always super helpful and suppor...

Great friendly staff always super helpful and supportive. Easy way to save and access via App. Pennine Community Credit Union have done more for me than any other Bank or financial institutions in all my 46 years on the planet. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kerry, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 1st July 2025

Staff are polite and professional offering sound adv...

Staff are polite and professional offering sound advice on different services that they provide Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sandra, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

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