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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.97 (174 reviews)

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4.95

Based on 174 reviews, last reviewed 30th Aug 2025

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

3 star

2 star

Latest highest rating:

5

Fantastic service I have never had any problems with them, they offer a fantastic and easy way to save money. Staff are really helpful, polite and patient. This is the ... Read more Reviewed on: 30th August 2025

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (174)

Five star service!

Ive always struggled to save money and be organised enough to make repayments for loans on time and PCCU make it so easy, everything is done for me and everyone that has dealt with me has had excellent customer service skills! Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Courtney, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 1st July 2025

Very easy to use there online site and very friendly...

Very easy to use there online site and very friendly helpful staff Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Catherine, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

I've been with them for years.

I've been with them for years. Home support, bills, housing Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi John, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

Fantastic and easy

They are so good with a response and it’s so easy to apply. The app is easy to navigate it’s just simply the best there is Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kirsty, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

Such a good way of saving without any fuss

Such a good way of saving without any fuss Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kristina, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

Supportive staff

Staff have always been support and willing to help. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Pabbs, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 30th June 2025

Fantastic people easy to use app and overall brilliant.

Fantastic people easy to use app and overall brilliant. Great for saving and loans. Easy to use app with message responses quickly answered with the right information. Also if you call them they answer and have answers to your questions straight away no getting passed along to other call handlers. What can I say we are a. Family of 7 and saving for Christmas or anything is so easy 10/10 Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Natalie, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 30th June 2025

Very helpful staff when I ring up to check my...

Very helpful staff when I ring up to check my account Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lynne, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 30th June 2025

Love the ease of using the new app.

Love the ease of using the new app. If someone in their 70 ‘s can use it what more is there to be said? If We had any additional questions they were dealt with quickly and professionally on the phone. Reviewed on: 29th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Susan, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 30th June 2025

loans and top up

Helps me out when I really need the loans and top up helps me save money Reviewed on: 28th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Paige, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 30th June 2025

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