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South Manchester Credit Union: Loans reviews

4.95
Based on 370 reviews, last reviewed 21st Nov 2025
96% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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97%
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3%
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1 star
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0%

Latest highest rating:

5

Outstanding Always been so understanding and compassionate when it comes to helping my family make you feel as ease when discussing your finances Reviewed on: 21st November 2025
Donna R's avatar
Donna R

Latest lowest rating:

2

I have had good and bad experiences over the years t... I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone was not muted so I heard the sta... Read more Reviewed on: 5th July 2025
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Cricket

About this product

South Manchester Credit Union offer loans for new and existing members.

South Manchester Credit Union loan interest is charged on the reducing balance. New members can take their first loan of up to £1,000. Other loans are available for up to £15,000.

South Manchester Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used South Manchester Credit Union before, you can also leave a review and share your experience.

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South Manchester Credit Union Loans reviews (370)

Ever since I joined south Manchester credit union th...

5
Ever since I joined south Manchester credit union they have been absolutely amazing I think I’ve only had 2 loans out so far currently paying my second one back. They are so easy to communicate with through the app and over the phone if I’m every struggling one month for a payment they are very understanding and helpful Reviewed on: 2nd July 2025

Smcu has helped me many times during difficult times...

5
Smcu has helped me many times during difficult times and they are fast and efficient to getting back to you and helping with your queries. Reviewed on: 2nd July 2025

They are prompt, honest and professional

5
They are prompt, honest and professional Reviewed on: 2nd July 2025

Staff are extremely helpful and friendly you couldn’...

5
Staff are extremely helpful and friendly you couldn’t ask for a better service or team if people who are there Reviewed on: 2nd July 2025

I ask a question I get an answer straight away

5
I ask a question I get an answer straight away Reviewed on: 2nd July 2025

Amazing, polite and very helpful staff.

5
Amazing, polite and very helpful staff. Reviewed on: 2nd July 2025

Credit union are always there when I need help finan...

5
Credit union are always there when I need help financially, commination is excellent Reviewed on: 2nd July 2025

Always quick to answer and quick to what I need from...

5
Always quick to answer and quick to what I need from them Reviewed on: 2nd July 2025

SMCU has been there when I needed a boost.

5
SMCU has been there when I needed a boost. They are very considerate and very understanding. The interest rates are good and flexibility if repayment is excellent Reviewed on: 1st July 2025

Always there to help

5
When I’ve struggled they have always helped with a solution Reviewed on: 1st July 2025

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