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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (917 reviews)

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4.95

Based on 917 reviews, last reviewed 7th Mar 2026

27% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

This is my 1st time ever getting a loan, passed my d... This is my 1st time ever getting a loan, passed my driving test & needed to buy my 1st car! So I applied & instantly got a response, the whole process... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (917)

Review of the Acorn Community Bank, Loans:

Great loan provider

I was given a loan even though I’ve got a not so good credit score I repay my loan weekly from my child benefit and can to up half way through the year,I find it really helps towards a summer holiday and Christmas,I highly recommend this company Reviewed on: 19th May 2025

I went in chat with the ladies and they helped me wh...

I went in chat with the ladies and they helped me when my son was sick needed treatment l was so upset with everything going on .And they helped me Reviewed on: 11th June 2024

Acorn provide a great service.

Acorn provide a great service. The customer service is excellent, always receive a prompt response to any queries I send by email and my phonecalls are always answered promptly. I've ever encountered any issues with either loans or savings, my loan repayments have always been structured on an affordable way that helps facilitate my continued saving. The app is really helpful aswell and there's a YouTube channel which clearly explains how to use it. Reviewed on: 11th June 2024

Excellent company

I have found the guys here very easy to speak too and the fact a company actually responds to emails and understands that a deaf person like myself cannot hear on the telephones they are excellent and responds really well and happy to explain things clearly without the usual mumbo jumbo banks offer etc. highly recommended indeed Reviewed on: 11th June 2024

Friendly Staff.

As stated before we have always been happy with Acorn friendly staff and willing to help with any issues we might encounter. Reviewed on: 11th June 2024

Great communication.

Great communication. Helpful. Always kind and friendly and the loans are great. Reviewed on: 11th June 2024

Possibility

Acorn Community Bank always make it possible to achieve my goals Reviewed on: 11th June 2024

Acorn is dependable, supportive and reliable.

Acorn is supportive and reliable. I trust and depend on their services Reviewed on: 11th June 2024

Amazing service

I've applied few times for loans , within few days the money was on my account. Amazing !!! Reviewed on: 11th June 2024

Been with acorn for years now, have been very helpfu...

Been with acorn for years now, have been very helpful when needed them Reviewed on: 10th June 2024

Easy to use very friendly staff.

Easy to use very friendly staff. Always happy to help. They communicate often and keep you up to date with everything Reviewed on: 10th June 2024

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