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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.94 (905 reviews)

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4.95

Based on 905 reviews, last reviewed 26th Dec 2025

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Very helpful and made it easy lovely staff and good... Very helpful and made it easy lovely staff and good at explaining things Reviewed on: 26th December 2025

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (905)

The staff and polite and always happy to help.

The staff and polite and always happy to help. Reviewed on: 7th May 2024

Excellent service for people on or off benefits

The idea of being able to take a loan against my child benefit which greatly helps many to make the repayment an easier service and the value of repayment is excellent, I have found myself in financial hardship at times and so this is mine and my children’s life line from fixing the car to needing clothes on our backs so I can only thank acorn very much Reviewed on: 7th May 2024

Acorn bank has always provided me loans when needed.

Acorn bank has always provided me loans when needed. I find their process easy to navigate, repayments affordable and their customer service has always been good. Would definitely recommend! The loans allow me to save small amounts I wouldn’t even notice which slowly builds up in my savings to use as I please! Reviewed on: 7th May 2024

Very easily accessible and friendly

Very easily accessible and friendly Reviewed on: 7th May 2024

I have had good experience thru the years that been...

I have had good experience thru the years that been with the company Reviewed on: 7th May 2024

Can not fault them at all.

Can not fault them at all. Very helpful and fast payout from approval. Reviewed on: 7th May 2024

10 out of 10 service

The staff are always really helpful and polite whenever I phone or email. Also, the application forms are super easy to follow and fill out. As a previous domestic violence victim, my credit score was completely ruined by my perpetrator; meaning no credit card or loan eligibility once I finally left. The service that Acorn provide was an absolute godsend for myself and my two children. It allowed me to have access to a loan which would be paid back gradually from my child benefit payments and enabled me to purchase essentials that the children and I had to leave when we fled. Without this option we would’ve been left without a cot for my son to sleep in, bottles for him to feed from, clothes and a pushchair etc. It’s an amazing service and one that I would recommend to all. Reviewed on: 7th May 2024

Excellent service!

Excellent service! Quick to respond and process applications. Great Interest rates and saving opportunities Reviewed on: 7th May 2024

Very friendly very quick all round pleasant experien...

Very friendly very quick all round pleasant experience I also have a Christmas savings.. Reviewed on: 7th May 2024

Highly recommended

I was really struggling last year and acorn helped me arrange a child benefit loan with very little interest at all and a fantastic scheme for paying back whereby a mandatory saving amount (very small) meant that o had savings when I finished paying. Reviewed on: 7th May 2024

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