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Acorn Community Bank: Loans reviews

4.95
Based on 905 reviews, last reviewed 26th Dec 2025
87% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful and made it easy lovely staff and good... Very helpful and made it easy lovely staff and good at explaining things Reviewed on: 26th December 2025
Kelly ling 's avatar
Kelly ling

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025
Teurayi Rugonye 's avatar
Teurayi Rugonye

About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (905)

Very good

5
I’ve had loans from acorn that have been very easy to access and apply for and great repayment plans. Reviewed on: 7th May 2024

Excellent service!

5
Excellent service! Very easy to work with and app makes everything very simple Reviewed on: 7th May 2024

Easy to get threw to someone, very helpful and kind...

5
Easy to get threw to someone, very helpful and kind staff Reviewed on: 7th May 2024

Been so helpful for me and my family thank you so much.

5
Been so helpful for me and my family thank you so much. I’m not looking forward to the changes of having a credit check before a loan I don’t feel this is necessary as the loan repayment is being taken from child benefit before it’s paid anyway. Reviewed on: 7th May 2024

Always been very helpful on the phon.

5
Always been very helpful on the phone. this helps me and my children when we’re in need. Reviewed on: 7th May 2024

Excellent customer service

5
Staff are so friendly great customer service they answered all my questions so polite Reviewed on: 7th May 2024

Very friendly and helpful, very reasonable repayment...

5
Very friendly and helpful, very reasonable repayment rates, would definitely recommend. Reviewed on: 7th May 2024

Very friendly very helpful just amazing all round

5
Very friendly very helpful just amazing all round Reviewed on: 7th May 2024

Acorn has helped me a lot in my times of trouble I r...

5
Acorn has helped me a lot in my times of trouble I recommend them 1000% Reviewed on: 7th May 2024

Very prompt and effectiant staff and always helpful...

5
Very prompt and effectiant staff and always helpful and kind especially with my hearing loss. They are happy to communicate via email without a telephone call. Reviewed on: 7th May 2024

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