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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.94 (905 reviews)

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4.95

Based on 905 reviews, last reviewed 26th Dec 2025

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Very helpful and made it easy lovely staff and good... Very helpful and made it easy lovely staff and good at explaining things Reviewed on: 26th December 2025

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (905)

Brilliant company been using them for years an not h...

Brilliant company been using them for years an not had one problem Reviewed on: 18th March 2024

Good all round service and customer service

Good all round service and customer service Reviewed on: 18th March 2024

Good No problems so far

No problems so far it’s very helpful Reviewed on: 18th March 2024

Any questions are answered quickly and their service...

Any questions are answered quickly and their services are easy to use. Reviewed on: 18th March 2024

Acorn is the best in terms of community banking.

Acorn is the best in terms of community banking. Their customer relation is topnotch Reviewed on: 18th March 2024

Security

Improve security and encryption on the mobile app. Integrate fingerprint, passkey & pin abilities. Why? AI is coming pretty fast & this must be overcome since robot communication may confuse the systems. Reviewed on: 18th March 2024

Good customer service very good to be honest

Good customer service very good to be honest Reviewed on: 18th March 2024

Trusted organisation

They are helpful and trustworthy Reviewed on: 18th March 2024

I have always received the best service.

I have always received the best service. Reviewed on: 18th March 2024

Excellent service from the Acorn team.

Excellent service from the Acorn team. They make me feel like an individual rather than just a number. Can’t fault them at all! Reviewed on: 18th March 2024

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