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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.94 (905 reviews)

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4.95

Based on 905 reviews, last reviewed 26th Dec 2025

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Very helpful and made it easy lovely staff and good... Very helpful and made it easy lovely staff and good at explaining things Reviewed on: 26th December 2025

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (905)

Excellent service

Excellent service and customer service Reviewed on: 18th March 2024

Great community bank

Easy to use, clear and informative website. Helpful customer service people. Reviewed on: 18th March 2024

I'm happy with good.

I'm happy with good. Not had any problems Reviewed on: 18th March 2024

Good service

Good customer service , no issues always ready to help when you call Reviewed on: 18th March 2024

I always get answer anytime I sick assistance

I always get answer anytime I sick assistance Reviewed on: 18th March 2024

I have savings in Credit Union.have requested Two...

I have savings in Credit Union I have requested Two occasions How much Interest I earned last @end of Account s . However no one could give me an Answer I have been a Volunteer @ Clivey C. Union in the Past and I can honestly say we were always able to answer that Question. I was there for 14 years Reviewed on: 18th March 2024

It’s alright but do not understand why it’s really h...

It’s alright but do not understand why it’s really hard to get simple loan when you are member. Reviewed on: 18th March 2024

I initially struggled getting online access so phoned.

I initially struggled getting online access so phoned. The person I spoke to was so helpful and kind - also non judgemental because I was making a very silly mistake! Reviewed on: 18th March 2024

Happy customer

Good customer service, accessible loans with good rates. Reviewed on: 18th March 2024

I have actually recommended this bank to others beca...

I have actually recommended this bank to others because these people are like family the way they deal with me when I was in need of financial help Reviewed on: 18th March 2024

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