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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.90 (1113 reviews)

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4.90

Based on 1,113 reviews, last reviewed 18th Jul 2026

62% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

2 star

Latest highest rating:

5

Any process is easy to request and the process is do... Any process is easy to request and the process is done quickly and efficiently Loans are repaid with a decent rate and it’s great to know there is sav... Read more Reviewed on: 18th July 2026

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (1113)

Very helpful and friendly

Acorn community bank have always helped me when needed always helpful and friendly staff Reviewed on: 17th April 2025

I've had a few loans now always had a really good ex...

I've had a few loans now always had a really good experience,helpful polite more than happy yo help also do very good savings Reviewed on: 17th April 2025

Miracle worker's

Great help and advice easy to apply and I'm saving money at the same time Reviewed on: 12th March 2025

Every time I’ve rang or put a clam in for top up on...

Every time I’ve rang or put a clam in for top up on the loan always get it with no issues very helpful and excellent customer service aswell keep up the good work Reviewed on: 8th July 2024

Amazing from the beginning helpful friendly and honest

Amazing from the beginning helpful friendly and honest Reviewed on: 12th June 2024

Very efficient and good customer service

Very efficient and good customer service Reviewed on: 12th June 2024

Always been helpful with any enquires

Always been helpful with any enquires Reviewed on: 11th June 2024

I went in chat with the ladies and they helped me wh...

I went in chat with the ladies and they helped me when my son was sick needed treatment l was so upset with everything going on .And they helped me Reviewed on: 11th June 2024

Acorn provide a great service.

Acorn provide a great service. The customer service is excellent, always receive a prompt response to any queries I send by email and my phonecalls are always answered promptly. I've ever encountered any issues with either loans or savings, my loan repayments have always been structured on an affordable way that helps facilitate my continued saving. The app is really helpful aswell and there's a YouTube channel which clearly explains how to use it. Reviewed on: 11th June 2024

Excellent company

I have found the guys here very easy to speak too and the fact a company actually responds to emails and understands that a deaf person like myself cannot hear on the telephones they are excellent and responds really well and happy to explain things clearly without the usual mumbo jumbo banks offer etc. highly recommended indeed Reviewed on: 11th June 2024

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