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Acorn Community Bank: Loans reviews

4.91
Based on 1,127 reviews, last reviewed 11th Sep 2026
73% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

A people-first banking experience It’s so good to deal with a bank that is all about people. No flash, just substance. It’s how banking used to be before it became all about apps and b... Read more Reviewed on: 11th September 2026
Lauren D's avatar
Lauren D

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026
Magda M's avatar
Magda M

About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (1127)

They have always been brilliant with helping

5
They have always been brilliant with helping Reviewed on: 17th April 2025

A service that genuinely cares with great staff

5
I have been a customer for a number of years since I joined with my work place, Buckinghamshire council. What I like about Acorn, is that they are responsible lenders. They actual demonstrate good care of us customers. They explain why they do what they do. Lots of organisations say they care, but scorn really do. Their staff are both professional and kind. Carmel Reviewed on: 17th April 2025

Excellent customer service very prompt and precise!

5
Excellent customer service very prompt and precise! Reviewed on: 17th April 2025

Brilliant in all ways .

5
Brilliant in all ways . Very helpful. Reviewed on: 17th April 2025

Loan reliability

5
Acorn community bank are very reliable when you need loan assistance Reviewed on: 17th April 2025

Acorn have helped in time of need

5
Acorn have helped in time of need and to fulfil my children Christmas when an unexpected repair come up right before Christmas! They make it clear to see what you are paying back and helping you save at the same time! Reviewed on: 17th April 2025

Excellent service always helpful

5
Excellent service always helpful Reviewed on: 17th April 2025

Very quick and easy from applying to getting my loan...

5
Very quick and easy from applying to getting my loan and very straight forward to swap my child benefit payments direct to them they have different saving groups that you can choose from and how much you want to save Reviewed on: 17th April 2025

They have been really good with the customer service...

5
They have been really good with the customer service and have really helped me out when I needed it and on one occasion allowed me to do my loan early in an emergency situation when I had a hospital apponment come up for my son who is under great ormond street as he’s blind autistic Reviewed on: 17th April 2025

Amazing!

5
Amazing! Easy and helpful and great rates. Reviewed on: 17th April 2025

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