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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (915 reviews)

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4.95

Based on 915 reviews, last reviewed 5th Mar 2026

13% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

They are brilliant. They are brilliant. Really efficient. Reviewed on: 5th March 2026

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (915)

the best I've been with Swan credit for some years...

*the best* I've been with Swan credit for some years now and I wouldn't be with it. Its a great way to save and if you need a loan against you child benefit you can also still save a repay the loan. This has always been a great company to save with and you know your money is in good hands Reviewed on: 18th March 2024

I’ve been using this service for many years.

I’ve been using this service for many years. I highly recommend and would recommend it to everyone Reviewed on: 18th March 2024

Really helpful Staff who care about Acorn’s values

Really helpful Staff. I was with Acorn when it was OCU and Swan. I’m pleased that employees remain long-term too. It’s a good sign. I’m also glad my investment helps other people avoid loan sharks. Reviewed on: 18th March 2024

Fantastic communication, easy application process wi...

Fantastic communication, easy application process with great deposit of loan time, fab choices of savings accounts. Customer service is far by the best that I've ever had from anywhere else Reviewed on: 18th March 2024

Easy to access and use

I have been with Acorn, of previous incarnations for years and i am glad they are continuing the previous good accessibility of other unions. Their online facility is particularly easy to use. Reviewed on: 18th March 2024

Very easy to use

Never had any problems, easy to apply, fast with commicatiom with letting you know about payments, any problems and here back about applying for loans Reviewed on: 18th March 2024

Outstanding customer service delivering first class...

Outstanding customer service delivering first class products to those in need Reviewed on: 18th March 2024

Very helpful

Quick and easy to apply for a loan Reviewed on: 18th March 2024

Lending and saving

Very easy to lend money and save Reviewed on: 18th March 2024

FABULOUS

easy and helpful. Staff always understand Reviewed on: 18th March 2024

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