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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.90 (1113 reviews)

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4.90

Based on 1,113 reviews, last reviewed 18th Jul 2026

62% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

2 star

Latest highest rating:

5

Any process is easy to request and the process is do... Any process is easy to request and the process is done quickly and efficiently Loans are repaid with a decent rate and it’s great to know there is sav... Read more Reviewed on: 18th July 2026

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Review Acorn Community Bank: Loans now

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Acorn Community Bank Loans reviews (1113)

Really helpful Staff who care about Acorn’s values

Really helpful Staff. I was with Acorn when it was OCU and Swan. I’m pleased that employees remain long-term too. It’s a good sign. I’m also glad my investment helps other people avoid loan sharks. Reviewed on: 18th March 2024

Fantastic communication, easy application process wi...

Fantastic communication, easy application process with great deposit of loan time, fab choices of savings accounts. Customer service is far by the best that I've ever had from anywhere else Reviewed on: 18th March 2024

Easy to access and use

I have been with Acorn, of previous incarnations for years and i am glad they are continuing the previous good accessibility of other unions. Their online facility is particularly easy to use. Reviewed on: 18th March 2024

Very easy to use

Never had any problems, easy to apply, fast with commicatiom with letting you know about payments, any problems and here back about applying for loans Reviewed on: 18th March 2024

Outstanding customer service delivering first class...

Outstanding customer service delivering first class products to those in need Reviewed on: 18th March 2024

Very helpful

Quick and easy to apply for a loan Reviewed on: 18th March 2024

Lending and saving

Very easy to lend money and save Reviewed on: 18th March 2024

FABULOUS

easy and helpful. Staff always understand Reviewed on: 18th March 2024

Nothing is never too much trouble.

Nothing is never too much trouble. The staff are very approachable, excellent customer service, via, telephone, email or face to face. Reviewed on: 18th March 2024

I was nervous when joining a community bank as I’d n...

I was nervous when joining a community bank as I’d never used anything like it. I needn’t have been. I love the fact I can squirrel a little money away when I can afford to, and not access it instantly, so there’s no temptation to ‘borrow’ it. I’ve since opened a Christmas saver and a uniform saver too. My experience when using customer service recently was absolutely brilliant, they sorted my problem out very quickly and got my access to my account restored so I could carry on saving. I’d recommend them to anyone. Reviewed on: 18th March 2024

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