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Acorn Insurance reviews

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Rated Good 4.21/5

Acorn Insurance reviews

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Unverified business
Last reviewed within 7 days
  • UK-based contact centre
    UK-based contact centre
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Good based on 230 product reviews

Average score of 4.21/5
5 star
67%
4 star
3%
3 star
2%
2 star
1%
1 star
27%
Reviews for Acorn Insurance have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent customer service .

Excellent customer service . I would definitely recommend this to others.

{"display":"Amir Ahmed","full_name":"Amir Ahmed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Taxi insurance
Amir Ahmed 16th September 2025

Latest negative rating

1/5

Quick to take money but won't give back

I messed up inputting some details (understandable that's my fault ) after realising this i rang and informed them of the mistake and in all... I messed up inputting some details (understandable that's my fault ) after realising this i rang and informed them of the mistake and in all fairness they altered my mistake and made it correct with this came a discount what reduced the insurance by 900 after speaking to there adviser we spoke about how I have been over paying for the last 9 months of my policy .was told ill have a phone call back within 72 hours ,in the end I have called them with 30 mins left on the 72 hour they have they denied that any other money isn't refundable but anyone with basic maths and basic accsess to Google can see the blatant error and the amount to be refunded but they are refusing will be taking it further if not resolved Read more Read less

{"display":"Bob","full_name":"Bob","avatar":{"url":"\/uploads\/avatars\/users\/1299388.jpg"}}'s avatar
Car insurance
Bob 5th September 2025

About Acorn Insurance

Acorn Insurance is a UK based insurance provider.

As a specialist insurance provider, Acorn Insurance can offer motor policies for new drivers, delivery drivers, and others who might have had difficulty getting insurance elsewhere.

Acorn Insurance provide policies for car, taxi, van, and non-standard home insurance.

Acorn Insurance at a glance

Contact details

Main address
Acorn Insurance Services Limited, The Lighthouse, 98 Liverpool Road, Formby, Liverpool, Merseyside, L37 6BS

Reviews for Acorn Insurance

Showing 11 of 230 company reviews Last reviewed within 7 days

Excellent customer service .

Taxi insurance 16th September 2025

Excellent customer service . I would definitely recommend this to others.

Rated Excellent 5/5
Read more product reviews

My experience at Manchester branch Is awesome.

Taxi insurance 16th September 2025

My experience at Manchester branch Is awesome. All the staff are very helpful .thank you for helping find my insurance

Rated Excellent 5/5
Read more product reviews
  • 5/5

    The branch in Manchester is brilliant and the servic...

    The branch in Manchester is brilliant and the service on phone lines is amazing Thanks

    {"display":"Ihsan","full_name":"Ihsan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Ihsan 16th September 2025
  • 5/5

    Thank you your company is very helpful helped me do...

    Thank you your company is very helpful helped me do my insurance first

    {"display":"Iqbal j","full_name":"Iqbal j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Iqbal j 16th September 2025
  • 5/5

    Very good company.

    Very good company. Wouldn’t choose any other

  • 5/5

    Good people good company amazing service

    Good people good company amazing service

    {"display":"Waheed Muzafar","full_name":"Waheed Muzafar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Waheed Muzafar 16th September 2025
  • 5/5

    Been with acorn for years Manchester are always doin...

    Been with acorn for years Manchester are always doing the best for the customers

    {"display":"Mohammad R","full_name":"Mohammad R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Taxi insurance
    Mohammad R 16th September 2025
  • 5/5

    Excellent company,never going elsewhere

    Excellent company,never going elsewhere

    {"display":"Rashid Mohammed","full_name":"Rashid Mohammed","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1302490.png"}}'s avatar
    Taxi insurance
    Rashid Mohammed 16th September 2025
  • 5/5

    Great experience as always in Manchester Zainub was...

    Great experience as always in Manchester Zainub was fantastic and the Manager Jake is always going above and beyond

    {"display":"Henry","full_name":"Henry","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1302452.png"}}'s avatar
    Taxi insurance
    Henry 16th September 2025
  • 5/5

    Excellent Service, Good company to be with

    Excellent Service, Good company to be with

    {"display":"Iram Idrees","full_name":"Iram Idrees","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1302449.png"}}'s avatar
    Taxi insurance
    Iram Idrees 16th September 2025
  • 5/5

    Acorn insurance has served me for years.

    Acorn insurance has served me for years.Very good com p any.I wouldnt leave for anything

    {"display":"Noel Nugent","full_name":"Noel Nugent","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1302444.png"}}'s avatar
    Taxi insurance
    Noel Nugent 16th September 2025

    Products from Acorn Insurance

    Showing products offered by Acorn Insurance

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