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24th April 2019
Personally I would avoid this company.
Absolute shambles of a company. Staff rude and unhelpful. Glad I didn’t take a policy with them if that’s how they treat potential customers.
Your Acorn Insurance Reviews (14)
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1st February 2019
no care for customers
if i could give zero stars i would....
Read more if i could give zero stars i would.
Acorn casually cancelled a policy that was taken out and paid for online. They left a retired lady to drive a car with no insurance. When I called and asked why they didn't call to ask for what ever documents they needed, a lady casually told me that they are in inbound call centre and can not make out going calls.
POOR SERVICE. NO CARE FOR CUSTOMERS WHAT SO EVER.
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23rd September 2018
great customer service
i have only had to ring up a few times to sort my insurance but have never encountered any issues
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23rd September 2018
Good company
Great prices, straightforward, no issues. I would use again and recommend to others.
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23rd September 2018
Good company
Great prices, straight forward, no issues. I would use again and recommend to others.
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30th August 2018
Value for Money
Great insurance at a very good price. Very helpful staff to assist if you may experience any problems.
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19th June 2018
Awful insurance company
I have a black box with these morons, I wasn’t contacted for the first 4-5 months about anything, didn’t hear a thing, all of a sudden I’m issued with a first warning out of the blue, then received an message about going over mileage, so I rang back to...
Read moreI have a black box with these morons, I wasn’t contacted for the first 4-5 months about anything, didn’t hear a thing, all of a sudden I’m issued with a first warning out of the blue, then received an message about going over mileage, so I rang back to pay and they told me that their system was down, and that they would put a note on my policy to call me back either the same day or the next day. IVE WAITED A BLOODY WEEK, and not heard a thing from them, until I open an email from them tonight saying I’ve been issued a final warning for ignoring them about the payment!!!! This is fucking ridiculous!!!! They have put me on a final warning because they didn’t contact me back
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5th September 2017
It does the job I guess
Reasonable service, it gives you the basics pretty much, I have no complaints
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10th August 2017
Good Value for Money
We went with Acorn as they were a cheaper choice for car experience but we were also really happy with the service that we received- great value for money!
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1st August 2017
car insurance
easy to deal with got cover straight away downloaded cover note pay by direct debit monthly
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28th September 2016
the worst ever
you are the worst inssurance ever poor customer service and cancel my inssurance without ask me and kept 152 pounds my deposit saying is unrefundable ,unprofossionel,pathetic inssurance beware of them people ACRON named and shamed
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25th August 2016
Great price and great customer service.
We have been with Acorn car insurance for almost 4 years now. They had the cheapest quote for my insurance. They are very helpful whenever there is a problem and they are fair! I would recommend to all
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17th August 2016
Bunch of theives
changed my information from that which I provided to the price comparison webite in ordet to increase the premium even though I spoke to them and corrected their error many times. After various failed atempts of communicats, cancelled my insurance...
Read more changed my information from that which I provided to the price comparison webite in ordet to increase the premium even though I spoke to them and corrected their error many times. After various failed atempts of communicats, cancelled my insurance and slapped me with an £80 administration fee even though the insurance was cancelled the day it was baught.
BUNCH OF THEIVES.
. STAY AWAY.