Acorn Insurance Reviews

no care for customers

if i could give zero stars i would....

if i could give zero stars i would.

Acorn casually cancelled a policy that was taken out and paid for online. They left a retired lady to drive a car with no insurance. When I called and asked why they didn't call to ask for what ever documents they needed, a lady casually told me that they are in inbound call centre and can not make out going calls.

POOR SERVICE. NO CARE FOR CUSTOMERS WHAT SO EVER.

Saam ForouharLevel 1

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ITS OK

i have solved all problem with company

ALPERLevel 1

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great customer service

i have only had to ring up a few times to sort my insurance but have never encountered any issues

Leanne PerrettLevel 1

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Good company

Great prices, straightforward, no issues. I would use again and recommend to others.

Claire AppletonLevel 2

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Good company

Great prices, straight forward, no issues. I would use again and recommend to others.

Claire AppletonLevel 2

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Value for Money

Great insurance at a very good price. Very helpful staff to assist if you may experience any problems.

Soraya BashardoustLevel 1

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Awful insurance company

I have a black box with these morons, I wasn’t contacted for the first 4-5 months about anything, didn’t hear a thing, all of a sudden I’m issued with a first warning out of the blue, then received an message about going over mileage, so I rang back to...

I have a black box with these morons, I wasn’t contacted for the first 4-5 months about anything, didn’t hear a thing, all of a sudden I’m issued with a first warning out of the blue, then received an message about going over mileage, so I rang back to pay and they told me that their system was down, and that they would put a note on my policy to call me back either the same day or the next day. IVE WAITED A BLOODY WEEK, and not heard a thing from them, until I open an email from them tonight saying I’ve been issued a final warning for ignoring them about the payment!!!! This is fucking ridiculous!!!! They have put me on a final warning because they didn’t contact me back

Anonymous Level 1

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It does the job I guess

Reasonable service, it gives you the basics pretty much, I have no complaints

DiogoLevel 1

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Good Value for Money

We went with Acorn as they were a cheaper choice for car experience but we were also really happy with the service that we received- great value for money!

Becca MurphyLevel 1

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car insurance

easy to deal with got cover straight away downloaded cover note pay by direct debit monthly

maureen buckleyLevel 1

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the worst ever

you are the worst inssurance ever poor customer service and cancel my inssurance without ask me and kept 152 pounds my deposit saying is unrefundable ,unprofossionel,pathetic inssurance beware of them people ACRON named and shamed

alison mcdonaldsLevel 1

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Great price and great customer service.

We have been with Acorn car insurance for almost 4 years now. They had the cheapest quote for my insurance. They are very helpful whenever there is a problem and they are fair! I would recommend to all

Sandra Jo SiddallLevel 2

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Bunch of theives

changed my information from that which I provided to the price comparison webite in ordet to increase the premium even though I spoke to them and corrected their error many times. After various failed atempts of communicats, cancelled my insurance...

changed my information from that which I provided to the price comparison webite in ordet to increase the premium even though I spoke to them and corrected their error many times. After various failed atempts of communicats, cancelled my insurance and slapped me with an £80 administration fee even though the insurance was cancelled the day it was baught.
BUNCH OF THEIVES.
. STAY AWAY.

Ma hadLevel 1

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