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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Good comms

Good communication, and easy to speak to Reviewed on: 13th August 2022

Great Service!

Admiral give me exactly the support I need. Their customer service is great and I would definitely recommend to family and friends. Reviewed on: 13th August 2022

Good company

Good Reviewed on: 13th August 2022

Really good insurance

Really happy as an admiral customer, excellent service Reviewed on: 13th August 2022

Simply, easy and reliable

Quick quote and easily set up. Customer service is friendly and helpful, would definitely recommend Reviewed on: 13th August 2022

Quick and easy to use with a very tiny downside

So far it's been great. Not had much issues and everything is clear on the app and website. My only downside is that you might get an extra charge if you decided to change your policy over the phone. The upside is that it costs less and it's pretty easy to do online. Reviewed on: 13th August 2022

No problem insurance

Have never had a problem with this company. Good customer service. Only thing I would like is for them to be more open on the methods for contacting them. Reviewed on: 13th August 2022

Customer service

The best customer service ever!!!! They are amazing Reviewed on: 13th August 2022

Top quality car insurance

I have been with admiral for 2 years now and I find them easy and straightforward forward to talk to the are always helpful and polite and it's a pleasure to make a call to them. Highly recommended Reviewed on: 13th August 2022

Easy to use and good value

Very cooperative when renewing and I got a good price for my insurance Reviewed on: 13th August 2022

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