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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Best company I've been with in 20 years of driving

Absolutely no complaints about this company, and how rare is that. Reviewed on: 13th August 2022

Great communication and friendly service

After being with another insurance company, joining Admiral has been such a relief! Previously I have experiences bad communication, hefty additional fees and unfriendly and forceful service - not with admiral. Everyone I speak to on the phone is incredibly friendly and helpful. Admiral provide a great service and are open and honest about cost with no hidden surprises. Reviewed on: 13th August 2022

Understanding

They always listen to any problems I have. Really good service Reviewed on: 13th August 2022

Excellent service and prices

Always a great telephone and online service, gets the job done quickly and efficiently with very competitive prices. Reviewed on: 13th August 2022

All I could have asked for

Best prices on the market, cheap mods and easy to change policy on the app never had a problem Reviewed on: 13th August 2022

Amazing and affordable

Admiral helped me to gain affordable car insurance for a young driver Reviewed on: 13th August 2022

Simply the best.

With the company already for 4 years, and never let me down. Always the best service, quick response to any request. Simply the best. Reviewed on: 13th August 2022

Great experience with admiral

The service is adapted to my need and the interface is easy to read and use. Reviewed on: 13th August 2022

Excellent company

I have been n admiral customer for 5 years and every year I have renewed with them. I have never had any issues and the customer service has been brilliant. Reviewed on: 13th August 2022

Great insurer.

Never had any issues, fair renewal prices. Reviewed on: 13th August 2022

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