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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Best about

Always very helpful staff over the phone, quick fix for any issues and a simple to use website Reviewed on: 13th August 2022

Straightforward cover, helpful staff

Anytime I need to renew the staff are helpful and always try to give the best renewal quote. Reviewed on: 13th August 2022

Great value

I love Admiral as the people that you speak to are always so nice and helpful. Reviewed on: 13th August 2022

High quality car insurance

Admiral’s customer service phone lines have always been very easy to contact which is very useful. Reviewed on: 13th August 2022

Highly Recommend

Great customer service & reasonable price. Reviewed on: 13th August 2022

Superb!!

Been with admiral for donkeys years always too Notch services Reviewed on: 13th August 2022

Customer Friendly/ Efficient

Service is brilliant. Car insurance rates are superb. Always easy to get hold of. Reviewed on: 13th August 2022

good prices and value

So far the only company that on the auto-renewal managed to provide a lower price than the previous year automatically. On renewals, in the past, they did manage to provide a discounted price just to keep me as a customer Reviewed on: 13th August 2022

Efficient and well priced

Overall a great company and good prices for insurance. However a claim I had due to a car accident took almost a year to complete Reviewed on: 13th August 2022

Best service

I have been with this company for a long time. best service Reviewed on: 13th August 2022

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