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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great Cust service

All in all a good company providing great customer service. Hope to renew soon. Reviewed on: 13th August 2022

Excellent cover and service

Best car insurance anyone could ask for Reviewed on: 13th August 2022

Makes renewal simple

Reminded when my renewal is due and prices are good Reviewed on: 13th August 2022

Trustworthy and good value

Quick to respond when called on the telephone. Good service and value for money. Reviewed on: 13th August 2022

Best car insurance companies around

I never have to call for anything and if anything needs sorted I can do it all online which is very simple. Only time I ever call is to renew, each time I’ve had a fantastic customer service never had a bad time! So helpful, friendly and couldn’t fault them. When I have to renew they always beat any other prices and will 100% recommend them to anyone Reviewed on: 13th August 2022

Best Car Insurance, very unlikely to move!

I’ve been with Admiral 3 years and they’re the best providers, they can match other insurers and when I was involved in an accident it was resolved so smoothly, couldn’t of done more if they tried! Reviewed on: 13th August 2022

Excellent car insurance

I’ve been with Admiral for a few years now and wouldn’t go with anyone else, easy to make changes online and always friendly and professional on the phone. Reviewed on: 13th August 2022

Amazing service

I have been with admiral for years now for my car insurance. I have always shopped around for the best deals on all my household insurances and bills however cannot find a better deal than what admiral offer me each year, the amazing pricing coupled with the brilliant service they offer makes it a no brainier to stick with them every year Reviewed on: 13th August 2022

Good

Good insurance company, lower premium each year Reviewed on: 13th August 2022

Great insurance company!

Always had great service from admiral. Very reasonably priced and even got a bonus during lockdown for being a customer. Reviewed on: 13th August 2022

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