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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22444 reviews)

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4.60

Based on 22,444 reviews, last reviewed 29th Jul 2026

No new 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Easy to get a quote and set up the policy. Easy to get a quote and set up the policy. Communication was good and the members area was easy to use. Reviewed on: 29th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22444)

excellent

Great prices, excellent customer service. Reviewed on: 13th September 2021

Easy to set up and easy to change details

Been an admiral customer for over a year now and it has been the best car insurance provider I have had so far. Fortunately I have not been in a position where I've needed to use it but knowing that it is there with the protection it offers is good. It was super simple to set up and if you need to change your details at all then that is simple as well. However you do need to pay a fee. As I am a young driver still the cover is quite expensive but it's more than affordable than other companies that sometimes ask for your life savings! Reviewed on: 13th September 2021

Great Customer service

Nice approach to customer service - sensible online portal where you can see and download all the relevant documentation. Very easy to add or move drivers to the cars covered by the policy. Reviewed on: 13th September 2021

Great experience

I don’t yet have experience of making a claim but in other ways I have experienced admiral being a great provider. They are always competitive offering to match and beat other quotes at renewal, they offer multiple ways to contact and their staff are friendly. During the pandemic they offered refunds and made it easy to receive refunds when I wasn’t using my car. Changing details of cars is easy and the customer service is great. The breakdown service is easy to use and they are responsive. Reviewed on: 13th September 2021

Admiral won't let you down

I have been with Admiral a few times insured on different vehicles and they always offer a low premium, compared to other insurers, yet still offer a high standard of service. Reviewed on: 13th September 2021

Excellent customer service and money refund

Excellent customer service and amazing refund during the pandemic for less use of roads that caused reduction in the accident. Reviewed on: 13th September 2021

Fantastic service fantastic value

There is not a bad word I could say. Admiral have been supportive through the pandemic, always efficient, always contactable, understanding, great service and great value. Definitely highly recommended. Reviewed on: 13th September 2021

Excellent

It was a great experience with the car insurance Reviewed on: 13th September 2021

A best and cheapest insurance quote

I am with Admiral for the last 2 years. In the sea of so many insurers, the best helper is an Admiral who can rescue you to the best cheapest deal to land you in, on a secure place, with peace of mind. Customer service is polite and very helpful. There is no harm in checking with this insurer. I fully reccoment it. Reviewed on: 13th September 2021

Honest, reliable and efficient service

Most industries customer service has suffered because of covid-19. It was easy to contact and speak to a person as opposed to automated service, which as we know is frustrating. Admiral are in the lead and top of their game as market leaders for insurance. All staff are friendly, knowledgeable patient and made me feel a valued customer. Admiral dealt with my motor incident quickly and efficiently, keeping me updated throughout. I was so impressed with Admiral that when it came to renewal I had no hesitation in renewing my motor insurance policy. I will also consider Admiral with for home insurance when it is due for renewal. Keep up the good work. Reviewed on: 13th September 2021

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