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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.58 (22478 reviews)

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4.58

Based on 22,478 reviews, last reviewed 21st Aug 2026

314% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Had a claim recently easy to deal with and fair outc... Had a claim recently easy to deal with and fair outcome Reviewed on: 21st August 2026

Latest lowest rating:

2

Car insurance trippled after being with them for 8 y... Car insurance trippled after being with them for 8 years and having no claims in that time Reviewed on: 20th August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22478)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Very good

Friendly service and friendly people! Reviewed on: 3rd September 2018

Fine

Quote was cheap and easy ti arrange cover Reviewed on: 3rd September 2018

Top Insurance!

Great insurance that covers all my needs and even better customer service! Reviewed on: 3rd September 2018

Excellent service, very helpful staff and the cheapest insurance company!

The best insurance company ever heard in my life. The staff are very nice and patient, they will not ignore your any question you ask them about anything that is related to insurance. I would recommend this insurances company to everyone. If my family or friends what To insure their cars I would tell them to do it from Admiral. Thanks Admiral company for having excellent service and keep it up! Reviewed on: 3rd September 2018

Car insurance

It’s quick and easy and works for me , no fuss or issues come with package Reviewed on: 3rd September 2018

Great insurance

When enquiry about my car insurance i got all the information i needed and made a great decision to go with admiral Reviewed on: 3rd September 2018

I found admiral great until I made a claim

When reporting a claim the young man on the phone took all my details registered the claim all very professional and asked me was there any other damage to my vehicle other than the claim. I responded honestly and said yes i've bumped the tail gate on my truck on a tree stump before I took out this policy and am paying for that repair myself as I did not want to claim. The next day I had a premium increase of £395.00, 68% increase for not notifying of an incident. Admiral will not move on this ( I asked so you penalise a customer for being honest) its policy So what happens if you go to a supermarket and someone dings your door ? or you catch your bumper or wheel in a car park? all notifiable. Admirals answer Absolutely!!! I have two vehicles with Admiral and could place 3 others. If I treated my customers how Admiral treat theirs I would be out of business. Needless to say at renewal I wont be renewing with them. Poor customer service...……..If your taking out vehicle insurance with Admiral Be Aware. P.S. because it took Admiral a week to explain the £395.00 increase they offered a £20.00 cash back for poor communication. Reviewed on: 3rd September 2018

Excellent insurance company

Great value for money, web chat team are fastastic and any issues which may arise are dealt with quickly and professionally Reviewed on: 3rd September 2018

Returned year after year

I have been with Admiral several years they remain a excellent price and are always available to offer helpful advice. More than happy to insure with them Reviewed on: 3rd September 2018

The Best

Very good based in U.K customer service multi car insurance for all household members average price for a great service no stress no hassle best I have had in many years Reviewed on: 3rd September 2018

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