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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.75 (22430 reviews)

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4.75

Based on 22,430 reviews, last reviewed 26th Apr 2026

600% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Renewed my insurance with admiral and they were able... Renewed my insurance with admiral and they were able to close match other prices for me Reviewed on: 26th April 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22430)

Decent

A decent company, with fairly quick customer service but somewhat obscure pricing. Never had a claim so I don't know how they would work. Reviewed on: 22nd August 2016

Quick and effective customer service

Good rates, quick and effective customer service, few difficulties answering tricky/complex questions about the insurance policy Reviewed on: 22nd August 2016

Cheap but not great

Cheap insurance but poor customer service and expensive fees for changes mid policy Reviewed on: 19th August 2016

Friendly

Friendly call centre staff who are helpful and polite. Always willing to match other quotes at renewal time Reviewed on: 19th August 2016

Good customer service

Good customer service, just expensive to renew with Reviewed on: 15th August 2016

Cheap and nothing wrong.

Although I have not had to claim on this insurance I have had no problems with the company and it was the best value for money. Reviewed on: 15th August 2016

car write off

i was with admiral a few years back for car insurance. car was written off in an accident. i found them slow and poor to deal with. took 2 months to get my money for a new car Reviewed on: 15th August 2016

Avoid!

Been with company for many years but they have gone downhill rapidly in last couple of years, both in customer service and competitive pricing. Two years ago on renewal this company added a second person to the policy of an elderly friend and trebled the cost. I spotted the letter and got him to phone them. Second person removed and policy reduced to double original cost. Phoned around, got better prices which they then matched. Last year, price doubled again but renewal letter not received and friend didn't notice. This year policy up another 50% to over £2000 and another person added to the policy. Company admit the addition of 2nd person is error but £700 increase is due to claim for minor scratch of £200 ( which they were merely informed about but were not meant to pay), despite still having 4 years no claims. Shopping around gets quote back to £800 elsewhere so will no longer be using them. Reviewed on: 14th August 2016

Friendly Staff

Dealing with the staff at Admiral is such a breath of fresh air. The phones get answered in good time, they are friendly and i don't feel like ive been passed from pillar to post Reviewed on: 13th August 2016

Claim

Dealt with claim quickly meaning I was able to get back on the road Reviewed on: 10th August 2016

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