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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22423)

Avoid!

Been with company for many years but they have gone downhill rapidly in last couple of years, both in customer service and competitive pricing. Two years ago on renewal this company added a second person to the policy of an elderly friend and trebled the cost. I spotted the letter and got him to phone them. Second person removed and policy reduced to double original cost. Phoned around, got better prices which they then matched. Last year, price doubled again but renewal letter not received and friend didn't notice. This year policy up another 50% to over £2000 and another person added to the policy. Company admit the addition of 2nd person is error but £700 increase is due to claim for minor scratch of £200 ( which they were merely informed about but were not meant to pay), despite still having 4 years no claims. Shopping around gets quote back to £800 elsewhere so will no longer be using them. Reviewed on: 14th August 2016

Friendly Staff

Dealing with the staff at Admiral is such a breath of fresh air. The phones get answered in good time, they are friendly and i don't feel like ive been passed from pillar to post Reviewed on: 13th August 2016

Claim

Dealt with claim quickly meaning I was able to get back on the road Reviewed on: 10th August 2016

Admiral car insurance

I have been withthem 2 yeasr both years competitively and also get some great offers and freebies from them. Reviewed on: 8th August 2016

Good service

Price matched with a company that could beat them on price Reviewed on: 7th August 2016

Happy with cover

Great insurers. Though do ask about speed awareness courses Reviewed on: 6th August 2016

Pleasantly surprised

Bought a months insurance for my daughter while she learns to drive, very please at the price and will be using your services for when she passes! Reviewed on: 6th August 2016

Helpful staff

Very helpful when contacting customer service and friendly staff Reviewed on: 4th August 2016

Good service but increasing prices

Our car was vandilised. Admiral were great in terms of authorising immediate repairs. Unfortunately the contractors they used were useless and it took over a week just to get a smashed window repaired - leaving us without transport for that time. Reviewed on: 3rd August 2016

Distinctly average

Just a typical car insurance provider with no outstanding features to make you love or hate them. As per usual, they offer a great price for new customers, and hike it up by a few hundred quid at renewal time, forcing you to look elsewhere. At least their call centres are generally UK-based... Reviewed on: 3rd August 2016

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