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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

So accommodating

Admiral respond quickly and accommodate unforseen changes without any moaning or quibbling. Twice this year I have had to add one of my children on to my insurance temporarily whilst their own cars were in for repairs (due to mechanical issues). Admiral did this without a problem, even though each of them were under 25 (one was 22 and one was 24 - both been driving since they were 18). I have, in the past, been with insurance companies who would not allow this due to their ages. Thanks to Admiral's understanding policy, both my children were able to use my car to get them to work ! Reviewed on: 31st August 2016

All good

They've always been happy to haggle and reduce the price. Reviewed on: 29th August 2016

ok but inconsistent

we had our insurance with them and when it came to renewal price was hiked up massively despite no changes!!! Reviewed on: 29th August 2016

Cheap Car Insurace

Been with them for a number of years as the premiums are very competitive. Reviewed on: 28th August 2016

un loyal to previous customers

Was with them a year and on my renewal the price that they had given me was £19 lower than the previous year but when i did a price comparison with that same company my insurance was coming up £90 cheaper so I have lost my trust with them! Reviewed on: 25th August 2016

Hit by Admiral Customer - Excellent Service

I was knocked off my bike by a customer of Admiral Insurance and they took great care to compensate me for the trouble and walk me through, step by step, the process of a claim. Was very impressed. Reviewed on: 25th August 2016

Okay

Friendly customer service advisors but far too many departments. I was passed from advisor to advisor when trying to renew my policy. Reviewed on: 23rd August 2016

Decent

A decent company, with fairly quick customer service but somewhat obscure pricing. Never had a claim so I don't know how they would work. Reviewed on: 22nd August 2016

Quick and effective customer service

Good rates, quick and effective customer service, few difficulties answering tricky/complex questions about the insurance policy Reviewed on: 22nd August 2016

Cheap but not great

Cheap insurance but poor customer service and expensive fees for changes mid policy Reviewed on: 19th August 2016

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