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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.79 (22417 reviews)

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4.74

Based on 22,417 reviews, last reviewed 11th Nov 2025

82% decrease in 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Very easy to buy and adjust policies. Very easy to buy and adjust policies. Reviewed on: 30th September 2025

Latest lowest rating:

1

The worst insurance company to deal with , when maki... The worst insurance company to deal with , when making a non fault claim. Happy to take your money on renewal , but that's it. This is a company that ... Read more Reviewed on: 11th November 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22417)

Friendly

Friendly call centre staff who are helpful and polite. Always willing to match other quotes at renewal time Reviewed on: 19th August 2016

Good customer service

Good customer service, just expensive to renew with Reviewed on: 15th August 2016

Cheap and nothing wrong.

Although I have not had to claim on this insurance I have had no problems with the company and it was the best value for money. Reviewed on: 15th August 2016

car write off

i was with admiral a few years back for car insurance. car was written off in an accident. i found them slow and poor to deal with. took 2 months to get my money for a new car Reviewed on: 15th August 2016

Avoid!

Been with company for many years but they have gone downhill rapidly in last couple of years, both in customer service and competitive pricing. Two years ago on renewal this company added a second person to the policy of an elderly friend and trebled the cost. I spotted the letter and got him to phone them. Second person removed and policy reduced to double original cost. Phoned around, got better prices which they then matched. Last year, price doubled again but renewal letter not received and friend didn't notice. This year policy up another 50% to over £2000 and another person added to the policy. Company admit the addition of 2nd person is error but £700 increase is due to claim for minor scratch of £200 ( which they were merely informed about but were not meant to pay), despite still having 4 years no claims. Shopping around gets quote back to £800 elsewhere so will no longer be using them. Reviewed on: 14th August 2016

Friendly Staff

Dealing with the staff at Admiral is such a breath of fresh air. The phones get answered in good time, they are friendly and i don't feel like ive been passed from pillar to post Reviewed on: 13th August 2016

Claim

Dealt with claim quickly meaning I was able to get back on the road Reviewed on: 10th August 2016

Admiral car insurance

I have been withthem 2 yeasr both years competitively and also get some great offers and freebies from them. Reviewed on: 8th August 2016

Good service

Price matched with a company that could beat them on price Reviewed on: 7th August 2016

Happy with cover

Great insurers. Though do ask about speed awareness courses Reviewed on: 6th August 2016

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