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Admiral: Car Insurance reviews

Name: Car Insurance
Rating: 4.79 (22362 reviews)

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4.74

Based on 22,362 reviews, last reviewed 15th Mar 2025

92% decrease in 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Angela is amazing! I haven’t recently been involved in a car accident that wasn’t my fault. Admiral contacted me to help with the claim. I am not a member with Admiral b... Read more Reviewed on: 10th March 2025

Latest lowest rating:

1

One of the worst insurance company Which anyone can... One of the worst insurance company Which anyone can got .for travel insurance Admiral is scam not to trust .It is rip off. Reviewed on: 15th March 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car Insurance reviews (22362)

Reasonable value for multi car policies

They were happy to price match a rival offer and the renewal process is fairly straight forward. Not left holding for long with the call centre. Reviewed on: 24th December 2015

Car insurance purchase

Admiral are consistently the cheapest car insurance provider for young People. They always give a Good deal and their Website is Easy to navigate and complete. They also have a multicar function that Can create additional Discounts. Their friendly Welsh Staff are Very helpful also! Reviewed on: 24th December 2015

Poor customer service

I found Admiral staff to be very rude and abrupt on the phone, I had called the company to tell them once my policy ran out to not renew it as I would not be driving for a while. I then recieved a letter in the post to say my policy had been renewed and that I would have to pay to cancel, even though I had called to cancel it. When I phoned them they were extremely rude and claimed I had not rang Reviewed on: 24th December 2015

Simple and easy.

Easy to purchase, cheap in comparison to other ckmpanies, and good customer service. However I often receive emails from the company that I would rather not receive (eg promotional offers) Reviewed on: 24th December 2015

Good customer service

I have had car insurance with Admiral for several years now and they have never given me any cause for complaint about any aspect of their service. Reviewed on: 24th December 2015

Same as any Insurer, OK when taking DD's but crap service & hefty fees if you need to change anything

Admiral Car Insurance, as with any insurer these days, when taking money on a monthly basis there are rarely issues. You only get into the nitty, gritty and find out how good or bad companies are when you need to change any details or cancel the policy. Had Insurance with Admiral and due to my car going bang a month prior to the insurance finishing for the year cancelled it. Was presented with a £49.50 cancellation fee which is about 20% of the total annual premium (rather hefty for pushing a couple of buttons to cancel!) and a £5 fee for any additional products that I 'may' have purchased! Surely you should only be charged for extras that you definitely have purchased and not may have purchased! Needless to say have requested and am awaiting a breakdown of the final premium to ensure there are no spurious £5 'admin' charges and have seen if they can do anything to reduce the cancellation fee. No doubt will get the usual 'most companies charge to cancel' spiel so will probably not use them again, but as I say you only know that value of an Insurer once you have to utilise them for things other than taking your DD premium every month. Reviewed on: 14th December 2015

Setting up car insurance

Very easy to set up and helpful customer service staff over the phone. Set up my car insurance quickly and easy... Very reasonable too! Reviewed on: 13th November 2015

bren with admiral 5 or more years now and offer cheap insurance with good customer service

Brilliant and cheap car insurance and is intended to give you the best of all Reviewed on: 11th November 2015

Very good

I was with Admiral for approx four years with my last car and they were always the cheapest in the market by far. Whenever I dealt with them they were always very helpful and friendly. The only reason I left them was because I purchased a new car and unfortunately on this occasion they were not the cheapest. Reviewed on: 10th November 2015

Amazing Company with focus to Customer Satisfaction

Purchased Admiral car insurance 2 years ago and it's been the best decision I have made. The customer services provided by Admiral is exceptional and for a new driver, they were able to provide the best insurance which helped me save money and at the same time provided monthly summary on how I perform through driving on a daily basis. This is a company that I will surely recommend to anyone. Cheers Reviewed on: 10th November 2015

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