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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.58 (22481 reviews)

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4.58

Based on 22,481 reviews, last reviewed 2nd Sep 2026

520% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Can’t fault Admiral. Every time I have an “issue” the team have all been friendly and helpful and been able to sort things out quickly and easily. App is easy to use as we... Read more Reviewed on: 2nd September 2026

Latest lowest rating:

1

Vehicle valuation and no claims is utterly pointless. My vehicle was insured with them, fully comprehensive. It got a small dent and they refused to fix it, only offering for me to scrap the vehicle with... Read more Reviewed on: 2nd September 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22481)

Great customer service, website / personal portal not the easiest

To be fair ,I feel a little harsh rating them 4/5 but they have offered a fair price for my insurance for every year I've been with them since passing my test without hiking it up unfairly and recently actually brought it down a touch despite having to attend a speed awareness course. The one thing that holds me back from giving them 5/5 is that I found updating details on their website less easy than it might be and the whole process of navigating through documents stored on there a little inefficient. No complaints other than that and would definitely recommend them! Reviewed on: 22nd June 2017

Cheap and nice

They had £50 cheaper car insurance for me than any other company! Customer service nice, thanks! Reviewed on: 22nd June 2017

Fantastic customer service

I needed to change my insurance to a different car and the lady I had called Lyndsey (who I think was training) was so helpful and very friendly. Very happy after great customer service! Reviewed on: 4th June 2017

great customer service

Admiral customer service have been very helful on the numerous times ive contacted them Reviewed on: 1st June 2017

Cheapest I could get, according to the comparison sites

The application process is easy, and clear. When I needed to make changes to my policy, they were quick to respond and changes were applied on the date I asked for. Reviewed on: 30th May 2017

Fabulous, would recommend

Very competitive prices, great when dealing with a claim Reviewed on: 30th May 2017

No Hassel

It was delt with very quick the staff were lovely and very very helpful they even wavered my excess because I was under insured Reviewed on: 24th May 2017

Generally good service

Very easy to deal with and don't over charge me for renewing Reviewed on: 16th May 2017

Great quote

Received a great quote on their multi-quote insurance, would definitely use again. Reviewed on: 9th May 2017

Very thorough customer service

I have had my car insurance with admiral for over 5 years now and I find them extremely thorough in the way they contact You, explaining everything to You, I've not had a bad customer experience that I can remember and they are very competitive in their prices Reviewed on: 9th May 2017

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