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17th July 2020
Rip off merchants
If i could give zero stars i would, i paid £420 for my insurance, sold car 16 days later and they wanted to give me only £120 back as a cancellation. Avoid at all costs!
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3rd February 2020
AVOID Adrian Flux!!! DAY LIGHT ROBBERY!!!
AVOID Adrian Flux!!!...
Read more AVOID Adrian Flux!!!
DAY LIGHT ROBBERY!!!
My instructor has introduced this company, he paid for just over £60 per month of learner insurance for his daughter, than he sold the car to me, and I have to pay £220 for 1 month learner insurance police with Adrian Flux on Fri (31/01/2020) for same car. Unfortunately the car broke down today (03/02/2020), so rather than waste the £220 for one month, I thought that I could cancel within 14 days and get money back. Guess what, NOT POSSIBLE...... Literally daylight robbery. Beware, avoid.
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15th January 2020
Rip off
When taking out the insurance for my lodge I was impressed with how competitive the quote was. However I cancelled the policy as the lodge was sold and was gobsmacked at the charges they impose. In total £55. Would definitely NOT recommend
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23rd November 2019
Efficiency. Value. and friendleness
MY request for motorhome insurance was handled with speed, friendleness and the cost was much lower than I expected. They have been in regular contact checking that all had gone well and was I happy with their service. A pleasant experience.
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14th September 2019
Specialist insurer that doesn't cost an arm and leg
Reasonable insurance at reasonable prices but it did take me some persistence to get them to get me the best deal for me
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6th September 2019
IMO High Cancellation costs.
Company okay for initial price, never had to claim so cannot comment on that. Their cancellation fees are astronomical. They state certain fees and charges in their T&C's but with a couple of other 1 liners they add in another host of fees, from...
Read more Company okay for initial price, never had to claim so cannot comment on that. Their cancellation fees are astronomical. They state certain fees and charges in their T&C's but with a couple of other 1 liners they add in another host of fees, from themselves (commission) and from the original insurer.
My Policy was £289 for 12 months. After 28 days of use and all of their fees my refund was £149.
Take note and be warned.
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30th August 2019
Great Value for money
Very competitive prices, beat my online comparison quote.
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25th August 2019
predators
read every detail they will try and opt out of everything on technicalities but they do cover where other providers will not
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6th July 2019
Settled too easy
Settled a claim of another driver hitting me 50:50 instead of nailer her to the wall.
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13th January 2019
Outside the box
Good all rounder - covering what others didn't and looking at the individual requirements rather than box ticking conformity.
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4th December 2018
Good Insutam d
Have done me proud in the past, would highly reccomemd
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2nd September 2018
Honest pricing and a service that goes beyond box ticking
I've shopped around and tried most of the big brands out there I always end up going back to Adrian Flux. Their staff know what they are doing they don't make the mistakes all the others make. They understand more specialist vehicles and lease plans....
Read moreI've shopped around and tried most of the big brands out there I always end up going back to Adrian Flux. Their staff know what they are doing they don't make the mistakes all the others make. They understand more specialist vehicles and lease plans. All the other big brands always over promise and under deliver. Flux are honest up front and just get it right that's all I want. I don't need gimics, mer cats or washed up Hollywood actors I need a operator at the end of the phone who knows cars an gets the quote right. Flux do this every time.
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29th September 2017
Wide range of insurance products
I was looking for a very bespoke commercial motor insurance for the transport of boats and Adrian Flux seem to be the only broker in the country that would even speak to me. They were great although the representative spoke a little too fast at times.
Read moreI was looking for a very bespoke commercial motor insurance for the transport of boats and Adrian Flux seem to be the only broker in the country that would even speak to me. They were great although the representative spoke a little too fast at times.
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28th September 2017
Not entirely happy.
Although I get the best , lowest quote from Adrian Flux for all my classics, I have to wait a long time on the phone to achieve it. Why won't insurance companies give you the best price on your renewal quote to save phoning around? Also explain their...
Read moreAlthough I get the best , lowest quote from Adrian Flux for all my classics, I have to wait a long time on the phone to achieve it. Why won't insurance companies give you the best price on your renewal quote to save phoning around? Also explain their "agreed valuation policies"
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27th September 2017
When good brokers turn bad!
I was insured with them for a few years, they were very knowledgeable, and came up with an excellent policy & premium, on both a kit car & imported motorbike, I would go as far as saying they were the best broker I had ever used......until I changed...
Read more I was insured with them for a few years, they were very knowledgeable, and came up with an excellent policy & premium, on both a kit car & imported motorbike, I would go as far as saying they were the best broker I had ever used......until I changed vehicles (vw golf), their premium was twice the amount that of other companies. No problem I thought, I'll get my proof of ncb and change to another company. When I asked for proof of ncb they told me I had non, despite sending them proof of 7 years ncb when I started the policy. Apparently they had expired as my policy did not use or gain any ncb. I phoned up several times regarding this, to try and sort it out. Their attitude was atrocious.
As far as I'm concerned they stole 9 years hard earned ncb from me.
And for that I will eternally hate them.
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25th July 2017
Not a great deal
Had a real struggle to cancel my policy 2 days after purchasing - I understand I have 14 days cooling off period
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23rd July 2017
They have never let me down
Two break down pick ups one insurance claim no quibbles
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22nd July 2017
Guaranteed Satisfaction!
For motorhome insurance, you cannot find a more professional and helpful team than those at Adrian Flux!! I have owned a motorhome for almost 10 years now and having been recommended to them by an acquaintance of mine (a caravanner), I have found them...
Read moreFor motorhome insurance, you cannot find a more professional and helpful team than those at Adrian Flux!! I have owned a motorhome for almost 10 years now and having been recommended to them by an acquaintance of mine (a caravanner), I have found them to be very reliable, understanding and they also provide a reasonably priced product which, as a pensioner, always helps! I would certainly recommend them to anyone looking for motorhome, caravan or classic car insurance. Should Adrian Flux win this award, it would be no more than they and their team deserve!!!
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15th July 2017
'Willing to listen to the client'
The customer should be looked after and this is exactly what Adrian Flux do. If I have had an unblemished period of cover with AF and, more importantly, with no claims over a 20 year period then why should my insurance premium go up - AF have...
Read moreThe customer should be looked after and this is exactly what Adrian Flux do. If I have had an unblemished period of cover with AF and, more importantly, with no claims over a 20 year period then why should my insurance premium go up - AF have recognised this and withdrawn any premium increases - that's the right business sense........well done!
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