Al Rayan Bank Reviews

Ratings based on 16 reviews Last review 1 month ago
4.75 / 5Amazing overall rating

Al Rayan bank is the UK's oldest and largest Islamic retail bank. Operating since 2004, they offer a range of financial products which are compliant with Islamic law. If you're looking for a Sharia compliant bank, read our Al Rayan bank reviews below...

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Al Rayan bank is the UK's oldest and largest Islamic retail bank. Operating since 2004, they offer a range of financial products which are compliant with Islamic law. If you're looking for a Sharia compliant bank, read our Al Rayan bank reviews below to see what our community is saying, or if you've already taken out home finance, or a savings or current account with Al Rayan Bank, why not leave a review of your own and help others find the best products for their requirements.

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Your Al Rayan Bank Reviews (16)

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12th January 2018

Refreshing Banking

Free phone number and always with a rapid response time. They listen and give quick sound advice to any problems in a pleasantly efficient manner. Most importantly, always courteous and clearly spoken Al Rayan staff actually do what they say they...

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Free phone number and always with a rapid response time. They listen and give quick sound advice to any problems in a pleasantly efficient manner. Most importantly, always courteous and clearly spoken Al Rayan staff actually do what they say they are going to do.

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30th November 2017

Al-Rayan Bank is an ethical bank, with a passion for delivering a quality customer experience.

I have been with Al-Rayan Bamk since the days of Islamic Bank of Britain and they have come leaps and bounds in terms of product range, quality of staff, customer service systems (better online and telephone banking) and they have been a true pioneer...

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I have been with Al-Rayan Bamk since the days of Islamic Bank of Britain and they have come leaps and bounds in terms of product range, quality of staff, customer service systems (better online and telephone banking) and they have been a true pioneer in Islamic retail banking in the west.

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30th November 2017

Customer service orientated banking without the need for digital disruption

Banks like Al Rayan and First Direct evidence the fact that you don’t need to overhaul the banking industry to deliver customer service, you have to cater to you customers needs in a consistent, efficient and appropriate manner. Although the need for m...

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Banks like Al Rayan and First Direct evidence the fact that you don’t need to overhaul the banking industry to deliver customer service, you have to cater to you customers needs in a consistent, efficient and appropriate manner. Although the need for multichannel growth continues, customers still value the personal service received by a person who can consistently solve their query at the end of the phone. There’d be less of a need for disruption if more banks did the basics well like al rayan.

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19th June 2017

bad service attitude on phone

I called since I had problem by opening an account. The man answered my phone was very impatient and spoke unclear. As I asked him to repeated one question, he reacted as irritated and spoke loud but unclear as uaual. This was my worst experienced...

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I called since I had problem by opening an account. The man answered my phone was very impatient and spoke unclear. As I asked him to repeated one question, he reacted as irritated and spoke loud but unclear as uaual. This was my worst experienced phone service recent years. I could expect no respect from the bank later on. So I'll definitely withdraw my application.

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