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Al Rayan Bank: Savings reviews

Name: Savings
Rating: 3.7 (54 reviews)

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3.73

Based on 54 reviews, last reviewed 23rd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

3 star

2 star

31%

Latest highest rating:

5

Excellent customer service As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always there to... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

Not user friendly online banking Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work ... Read more Reviewed on: 3rd June 2023

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Al Rayan Bank Savings reviews (54)

Review of the Al Rayan Bank, Savings:

Great personal service

Al Rayan has always been great at keeping me advised and up to date .Their customer service is probably one of the best in the market. Reviewed on: 18th January 2023

Excellent customer service

I have been with Al Rayan for a few years now and always find them helpful and reassuring. Nothing is too much trouble. Highly recommend. Reviewed on: 10th March 2023

Best bank for savings account

Choose this bank for your Halal Savings account Reviewed on: 6th March 2023

Interesting Bank

I really like a bank that shares it's profit instead of assigning interest. I feel secure knowing that they abide by Sharia law even though I'm not Muslim. Reviewed on: 12th January 2023

shocking service

the senior management and the people who take the profits at the top should be embarrassed at what they put their staff through. the staff must have really thick skin to be dealing with complaints non stop, so, please let us not give them guys a hard time. what we should do is lodge complaints to the the banking and financial bodies in order to shut them down as clearly they are not providing the services they claim to do so. I won’t even mention what has been happening with me, I am just about to email the FCA and demand they investigate them. Reviewed on: 24th November 2022

Impossible to contact.

Opened account but could not access as it wanted user name and password that I had not been asked to provide. Requests to reset never answered. Spent 2 hours on phone - no answer. Am trying to close account and get my money back after 3 days!! Only way is to contact them by Mail Reviewed on: 28th September 2022

Useless customer service, crap online system

Shambolic bank who cant get their act togther with opening a new account. They may have competiative rates but it's no use if you can't open an account. Customer service is just a waste of time. Reviewed on: 29th May 2022

The worst experience of my life!

Hitherto unheard of shoddy customer service, don't listen to what is being said, just reading of a script! (Barely capable of doing even that). Conjure up images of chocolate fireguards. Reviewed on: 7th April 2022

Savings

Rang the number provided to clarify an issue and phone was answered within a few seconds Reviewed on: 24th March 2022

The worst Bank, extremely poor customer service and probs one of the biggest thieves ever. Everything about their service is full of sh****

Unprofessional staff, not educated at all in understanding your issues. They have absolutely rubbish ways of explaining their reasons to anything related with banking. Reviewed on: 20th December 2021

Bereavement

After the death of my father I was sorting out banking for my mother and their bereavement services were totally incompetent!Do not invest with them if you may need any help in the future. Would not even send me an addressed envelope until my mum passed her security questions, which she failed,due to my father setting up the account!! 0/10 Reviewed on: 16th June 2021