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AllClear: Travel insurance reviews

View other AllClear products
4.71
Based on 6,904 reviews, last reviewed 18th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Cover was exactly what I wanted at a great price Cover was exactly what I wanted at a great price Reviewed on: 2nd January 2026
Russ's avatar
Russ

Latest lowest rating:

1

Steer Clear My wife and I were going on a river cruise with Saga and whilst I took Sagas included insurance (excellent) my wife used All Clear which she has over ... Read more Reviewed on: 18th June 2026
Ian T's avatar
Ian T
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About this product

AllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip.

As a specialist medical travel insurance provider, AllClear cover over 1300 medical conditions. You can get a quote for AllClear travel insurance by calling the freephone number or via the website.

AllClear travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used AllClear before, you can also leave a review and share your experience.

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AllClear Travel insurance reviews (6904)

Purchasing Insurance online

5
Initially, I purchased my insurance online which was an easy process to follow, Later on I called to discuss, adding cruise insurance to my policy and the staff completed this task quickly and efficiently. Reviewed on: 24th August 2025
Charlie B's avatar
Charlie B

Easy to set up on the phone with friendly staff...

5
Easy to set up on the phone with friendly staff Reviewed on: 23rd August 2025
Janet D's avatar
Janet D

EASY TO SET UP.

5
EASY TO SET UP. AGENT WAS SUPER HELPFUL Reviewed on: 22nd August 2025
ETH's avatar
ETH

I found them very helpful when arranging insurance a...

5
I found them very helpful when arranging insurance although luckily I didn’t need to use it! Reviewed on: 22nd August 2025
Jean R's avatar
Jean R

Couldn’t get cover with anyone but all clear came up...

5
Couldn’t get cover with anyone but all clear came up trumps. Reviewed on: 22nd August 2025
Kenneth c's avatar
Kenneth c

Always had excellent communication when calling

5
Always had excellent communication when calling Reviewed on: 20th August 2025
Emma's avatar
Emma

I didn’t really get a renewal discount.

4
I didn’t really get a renewal discount. I had to start again with a new policy Reviewed on: 19th August 2025
Anne Kemple's avatar
Anne Kemple

Never ever again

1
Easy to insure with but then came the claim. Heard absolutely nothing so emailed after a fortnight – immediate reply they had the claim and they would deal with it within 14 working days. Heard nothing 14 working days later I emailed again – immediate reply they will deal it within 21 working days. Heard nothing. 21 working days later phoned complains department. Delightful lady told me I would hear within 5 working days. Heard nothing. Emailed Chief Executive. No reply from him. The following day, had an email from Charlotte on the travel claims team thanking me for submitting my claim! She raised a couple of queries and asked me reply “as soon as possible” I replied on the same day – again immediate reply “responses to new and existing claims may take up to 21 working days … “ I’ve no doubt they will pay up – their website says 99% + of all claims are paid within 5 working days. – 24 working days later I have heard nothing. In my email to the Chief Executive I did ask him why I was being treated quite so badly. He hasn’t replied to my email. I spoke to Reactive Insurance, who handle their claims, who told me that their 21 working days not only applies to the initial claim it also applies to the time taken to respond to any queries!- Reviewed on: 19th August 2025
Derek's avatar
Derek
Reply from AllClear Good afternoon, Thank you for your detailed review, and we're truly sorry for the delays and lack of communication you’ve experienced throughout your claim. This is not the level of service we aim to deliver, and we understand how frustrating this has been for you—especially when you've made every effort to respond promptly. We’d like to investigate your case further and ensure it’s being handled appropriately. Please email us at [email protected] with your policy details so we can follow up with the relevant team and support you directly. Thank you again for bringing this to our attention. Best regards, Sarah Response date: 19th September 2025
AllClear Travel Insurance logo
AllClear

Can’t remember if it was Derek or Douglas I spoke to...

5
Can’t remember if it was Derek or Douglas I spoke to on the phone but he was friendly and helpful Reviewed on: 19th August 2025
Penny W's avatar
Penny W

Best insurance

5
First class no problems always on the ball Reviewed on: 19th August 2025
Patrick c's avatar
Patrick c

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