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AllClear: Travel insurance reviews

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4.83
Based on 6,902 reviews, last reviewed 2nd Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Cover was exactly what I wanted at a great price Cover was exactly what I wanted at a great price Reviewed on: 2nd January 2026
Russ's avatar
Russ

Latest lowest rating:

1

It takes 5 working days to get a response to an emai... It takes 5 working days to get a response to an email and it took numerous emails phone calls and complaints to get my claim resolved over 3 months in... Read more Reviewed on: 24th December 2025
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Steve W
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About this product

AllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip.

As a specialist medical travel insurance provider, AllClear cover over 1300 medical conditions. You can get a quote for AllClear travel insurance by calling the freephone number or via the website.

AllClear travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used AllClear before, you can also leave a review and share your experience.

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AllClear Travel insurance reviews (6902)

So easy to insure with you agent was friendly ,profe...

5
So easy to insure with you agent was friendly ,professional and knowledgeable Reviewed on: 20th August 2024
Lynn H's avatar
Lynn H

Easy booking, Knowledgeable staff, good value

5
Easy booking, Knowledgeable staff, good value Reviewed on: 20th August 2024
Mark Pritchard's avatar
Mark Pritchard

Great value

5
I originally purchased our travel Insurance on line, the process was very easy, then we changed our destination and had to add another illness so I called customer services and they were very helpful in changing our policy. Reviewed on: 20th August 2024
Yvonne C's avatar
Yvonne C

I arranged travel insurance with ease

5
I arranged travel insurance easily and also had to call back to amend the dates and got a refund very promptly Reviewed on: 20th August 2024
Michael Burkard's avatar
Michael Burkard

Patience.

5
I have just spent an hour on the phone to Rhianwen at All Clear and cannot speak highly enough of her patience and help especially with the medical questions which were not entirely straightforward. I am,therefore, very grateful to her for all the trouble she took to arrange our Policy which will replace an earlier one with Staysure. Thank you again Rhianwen. Reviewed on: 20th October 2023
John Stockdale-Garbutt's avatar
John Stockdale-Garbutt

Brilliant customer service

5
I was so happy I found this company; a minor medical investigation meant I couldn’t get insured elsewhere, but Jonathan was so helpful, patient, informative and friendly that I’m now able to look forward to a long weekend away, fully insured and at a reasonable cost - most importantly with peace of mind! Will definitely recommend! Thanks Jonathan! Reviewed on: 4th October 2023
Penelope Young's avatar
Penelope Young

Glad to have discovered AllClear

5
Having been treated for cancer over 3 years ago, I've found the search for a reliable, cost-effective travel insurance company difficult. I'm never sure why many large insurers won't touch people with cancer (even if in remission). AllClear have insured me and my family for several trips at a good price and have a good range of levels of cover. Recommended Reviewed on: 23rd August 2023
YAKTRIANGLE 's avatar
YAKTRIANGLE

Easy and clear policy

5
Great policy if you have an underlying health condition and need peace of mind Reviewed on: 23rd August 2023
Alex's avatar
Alex

Nightmare! Stay well clear of AllClear!

1
We purchased this insurance for our medically complex daughter. It cost a lot - but we thought they'd provide us with peace of mind and support if needed. We could have not been more wrong! They advertise that 95% claims get resolved within 5 days. I'd quite like to see some proof for this as our experience- and many reviews on their FB page paint a very different view. We had an accident on holiday in October 2022. Reported it promptly- we only had a brief visit to emergency room, no other claims. In May 2023 they finally- in writing- confirmed cover. Guess whether it's been paid yet by end of August? No. We are being threatened legal proceedings for non-payment by hospital. No one at this AllClear replies properly to emails. They can't tell you any updates or timeliness over the phone either (,if you get through, that is). We will never use their product or any Zurich products again. They are scammers, a company with zero morals, praying on the disabled and medically complex. Please note this is not a review by an angry person whose claim has been rejected. We have no idea what is happening to our claim. No one at this company will provide us with one. We are stuck in limbo, afraid of being sued by the hospital we visited on holiday. AllClear is happy to grab your money with two hands, but will you get value for money? No. Will they do what they say? Again no.. Do yourself a favour and stay well clear of AllClear ! Reviewed on: 22nd August 2023
E CANTH's avatar
E CANTH
Reply from AllClear Hello, I am sorry for the delay in responding and that your claim had not been settled when writing your review. If your claim has not been resolved or we can assist at all, please email [email protected] your policy details and please include when you last had contact with Claims. We can then look into this further for you. Kind regards, Zoe Response date: 5th October 2023
AllClear Travel Insurance logo
AllClear

Comprehensive travel insurance, excellent customer service

5
AllClear offer excellent choice of products to suit your needs especially if you have an underlying health condition and are worried about finding suitable travel insurance. Their customer service so far has been excellent Reviewed on: 19th July 2023
Alex's avatar
Alex

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