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AllClear: Travel insurance reviews

Name: Travel insurance
Rating: 4.70 (6909 reviews)

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4.70

Based on 6,909 reviews, last reviewed 4th Sep 2026

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The advertising appears to be aimed at pensioners but.. The advertising appears to be aimed at pensioners heading for the hotel pool. I had to make a claim, a robbery at a Bus Station in Northern Chile. As ... Read more Reviewed on: 23rd August 2026

Latest lowest rating:

1

All Clear are just like car salespeople, so sympathe... All Clear are just like car salespeople, so sympathetic and competent when selling their product. However, the experience becomes increasingly bitter... Read more Reviewed on: 4th September 2026

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About this product

AllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip.

As a specialist medical travel insurance provider, AllClear cover over 1300 medical conditions. You can get a quote for AllClear travel insurance by calling the freephone number or via the website.

AllClear travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used AllClear before, you can also leave a review and share your experience.

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AllClear Travel insurance reviews (6909)

I arranged travel insurance with ease

I arranged travel insurance easily and also had to call back to amend the dates and got a refund very promptly Reviewed on: 20th August 2024

Patience.

I have just spent an hour on the phone to Rhianwen at All Clear and cannot speak highly enough of her patience and help especially with the medical questions which were not entirely straightforward. I am,therefore, very grateful to her for all the trouble she took to arrange our Policy which will replace an earlier one with Staysure. Thank you again Rhianwen. Reviewed on: 20th October 2023

Brilliant customer service

I was so happy I found this company; a minor medical investigation meant I couldn’t get insured elsewhere, but Jonathan was so helpful, patient, informative and friendly that I’m now able to look forward to a long weekend away, fully insured and at a reasonable cost - most importantly with peace of mind! Will definitely recommend! Thanks Jonathan! Reviewed on: 4th October 2023

Glad to have discovered AllClear

Having been treated for cancer over 3 years ago, I've found the search for a reliable, cost-effective travel insurance company difficult. I'm never sure why many large insurers won't touch people with cancer (even if in remission). AllClear have insured me and my family for several trips at a good price and have a good range of levels of cover. Recommended Reviewed on: 23rd August 2023

Easy and clear policy

Great policy if you have an underlying health condition and need peace of mind Reviewed on: 23rd August 2023

Nightmare! Stay well clear of AllClear!

We purchased this insurance for our medically complex daughter. It cost a lot - but we thought they'd provide us with peace of mind and support if needed. We could have not been more wrong! They advertise that 95% claims get resolved within 5 days. I'd quite like to see some proof for this as our experience- and many reviews on their FB page paint a very different view. We had an accident on holiday in October 2022. Reported it promptly- we only had a brief visit to emergency room, no other claims. In May 2023 they finally- in writing- confirmed cover. Guess whether it's been paid yet by end of August? No. We are being threatened legal proceedings for non-payment by hospital. No one at this AllClear replies properly to emails. They can't tell you any updates or timeliness over the phone either (,if you get through, that is). We will never use their product or any Zurich products again. They are scammers, a company with zero morals, praying on the disabled and medically complex. Please note this is not a review by an angry person whose claim has been rejected. We have no idea what is happening to our claim. No one at this company will provide us with one. We are stuck in limbo, afraid of being sued by the hospital we visited on holiday. AllClear is happy to grab your money with two hands, but will you get value for money? No. Will they do what they say? Again no.. Do yourself a favour and stay well clear of AllClear ! Reviewed on: 22nd August 2023

Reply from AllClear Hello, I am sorry for the delay in responding and that your claim had not been settled when writing your review. If your claim has not been resolved or we can assist at all, please email [email protected] your policy details and please include when you last had contact with Claims. We can then look into this further for you. Kind regards, Zoe Response date: 5th October 2023

Comprehensive travel insurance, excellent customer service

AllClear offer excellent choice of products to suit your needs especially if you have an underlying health condition and are worried about finding suitable travel insurance. Their customer service so far has been excellent Reviewed on: 19th July 2023

Fantastic personal service with purchase. Terrible service with a claim.

I had been with AllClear for years and the service for purchase of Travel Insurance was exemplary on many occasions. The agents were always courteous and helpful. Unfortunately I had to make a claim in December 2022 for a medical emergency on a flight home from Europe. My experience with AllClear claims was shocking, extremely stressful and long drawn out. I had threatening letters from the hospital in Denmark on more than one occasion. I was passed from pillar to post on the phone for many hours. I talked to multiple different companies. One lady told me I was covered then another guy told me I wasn’t. Incredibly worrying and stressful when I in hospital in Denmark and when I finally got home. The claim started in December 2022 and was settled in June 2023 to their satisfaction but not to mine. They quibbled over tiny amounts of money. I’m still not happy but appear to be stuck with their silly, petty rules. AllClear is a disgrace to travel Indurance. Reviewed on: 5th July 2023

Reply from AllClear Hi Frederick I am very sorry your experience when making a claim. Please email [email protected] the details and your policy details, we can then look inti this further for you. Kind regards, Richard Response date: 17th July 2023

Avoid - expensive AND useless

We have had insurance from AllClear for years and have always been pleased about the courteous service we have had over the phone. The insurance is expensive, but we thought it was worth the money for peace of mind. UNTIL, we actually needed to use the insurance. We were in a no fault car accident in October 2022 and had to attend A&E in the USA with my medically complex daughter. Fortunately she was fine and discharged after a few hours, but 8 months later, we are still being chased by the hospital for payment. There is no dispute over what happened - CSA, the company that deals with the claims side has agreed cover - but it is just endless delays from their end. As a comparison, another member of our family was injured in the same accident and had to go to be checked out at hospital too. His insurance that he has through his bank account sorted everything out within a month. Both claims were very similar - straight forward, fairly low in value and undisputed, As for our claim under the AllClear policy the story is very different. It is near impossible to get any information from them. There are number of different companies involved - You will deal with someone completely different than AllClear when you have a claim. Their telephone lines have hours of wait time. If you email them, it will take weeks for them to reply. And even then, we have had replies saying you'll get an update when there is one. We are living under constant stress and anxiety that we'll ultimately get sued for the medical costs, simply because the insurance we bought from AllClear seems to be valueless. Even if all of this gets resolved now, we would have been chasing up and worrying about it all for months. Something we did not expect when we forked out several thousand pounds for a specialist insurance. If you are seeking specialist insurance, the likelihood is that you or a loved one may need expensive medical assistance whilst abroad. AllClear is happy to take your money, but not to provide the service. I would strongly advise you to look else where - we certainly will in the future. Reviewed on: 3rd July 2023

Reply from AllClear Hello I am very sorry to hear that your claim has not been settled yet and for any distress or inconvenience you have encountered. Please email [email protected] your policy details, we can then investigate this for you. Kind regards, Richard Response date: 17th July 2023

Still waiting for claim to be settled

I was diagnosed with a DBY on 12 March 2023. Made claim through Zurich only to be told claim would be handled by another company still waiting for settlement will not be recommending ALLCLEAR Reviewed on: 28th April 2023

Reply from AllClear Hello, I am sorry for the delay in responding and that your claim had not been settled when writing your review. If your claim has not been resolved or we can assist at all, please email [email protected] your policy details and brief details of the claim and last contact with Claims. We can then look into this further for you. Kind regards, Richard Response date: 7th June 2023

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AllClear: Travel insurance reviews

200% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review AllClear: Travel insurance now

AllClear Travel insurance reviews (6909)

I arranged travel insurance with ease

Patience.

Brilliant customer service

Glad to have discovered AllClear

Easy and clear policy

Nightmare! Stay well clear of AllClear!

Comprehensive travel insurance, excellent customer service

Fantastic personal service with purchase. Terrible service with a claim.

Avoid - expensive AND useless

Still waiting for claim to be settled

Review AllClear: Travel insurance now

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